Paulette Denton

• Deliver food orders efficiently, ensuring timely arrivals and customer satisfaction.
• Navigate optimal routes using GPS technology to minimize delivery times.
• Communicate effectively with customers regarding order status and potential delays.
• Maintain vehicle cleanliness and compliance with safety regulations for safe deliveries.
• Deliver packages to customer doorsteps and business offices.

• Assisted customers with product selection and inquiries, enhancing overall shopping experience.
• Managed inventory levels, ensuring accurate stock records and timely replenishment.
• Trained new sales associates on customer service protocols and product knowledge.
• Implemented visual merchandising strategies to optimize store layout and presentation.
• Resolved customer complaints efficiently, maintaining high satisfaction levels.
• Developed promotional displays to drive seasonal sales initiatives and customer engagement.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Prepared merchandise for sales floor by pricing or tagging.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Engaged with customers to build rapport and loyalty.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Mentored team members to enhance customer service and operational efficiency.
• Implemented inventory management strategies to reduce waste and improve product availability.
• Analyzed sales data to identify trends, optimizing product selection and promotions.
• Ensured compliance with health and safety regulations through regular audits and employee training sessions.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Fostered a positive work environment, enhancing team morale and collaboration among staff members.

• Built a rapport with customers and proposed different products and services based on their account history to help minimize their monthly bill.
• Researched accounts, answered questions, and worked with new customers.
• Provided team with guidance, motivation, and discipline to consistently achieve sales and customer satisfaction.
• Interviewed and evaluated job applicants.
• Trained office staff and provided tools they required to reach expectations and achieve objectives.
• Responsible for profit attainment, financial and operational planning, payroll and employee performance.

• Dealt tactfully and effectively with difficult customers.
• Trained, developed and motivated staff, forecasted store sales, maintained budgetary controls, loss prevention, inventory control, and merchandising standards.
• Ensured efficient operation of all stockroom and back stock areas.
• Directed the placement of monthly sales promotion displays.
• Achieved consistently high client satisfaction ratings.
• Accurately handled cash and deposits.

• Analyzed customer requirements for future products.
• Communicated with customers daily.
• Developed credibility and confidence with customers.
• Trained in and maintained excellent interpersonal and communication skills that complement proven creative problem solving capabilities.

• Proven successful sales leader, trainer, and motivator.
• Created layout and authored current sales, customer service, and bookkeeping manuals.
• Recorded sales, prepared deposits, entered sales and other accounting transactions in the accounting system.
• Established and maintained filing system, prepared documents, and drafted business correspondence.
• Monitored business through on sight management to insure safety of facility.

GPA: 3.5