Paulette Landivar
Pembroke Pines
Summary
Strategic Sales Manager with a solid track record in driving revenue growth through outstanding customer service and effective problem-solving. Expertise in contract review and cross-functional collaboration enhances client satisfaction and achieves sales targets. Focused on fostering productive client relationships and supporting product marketing initiatives with tailored solutions.
Overview
4
4
years of professional experience
Work History
Sales Manager/FLP Trainer
Forever Love Puppies
Pembroke Pines
11.2023 - Current
- Facilitated adoption processes, ensured accuracy of paperwork, and contributed to 35% sales increase.
- Collaborated with management to create innovative sales strategies and marketing initiatives that enhanced promotional activities.
- Improved customer satisfaction ratings to four out of five through dedicated service delivery.
- Resolved customer inquiries and concerns, ensuring prompt processing of transitions.
Parks & Recreation Attendant
Broward County Parks and Recreation
Cooper City
01.2022 - 03.2023
- Facilitated recreational activities and provided guidance for optimal use of park amenities.
- Greeted patrons, resolving inquiries to ensure smooth operations at facility and parks department.
- Responded promptly to customer inquiries or complaints regarding services offered by the facility.
- Resolved routine questions, complaints, and service requests to improve visitor satisfaction.
- Collected program and event fees efficiently, ensuring timely access to services.
- Tracked and organized activities performed during work hours to maintain operational efficiency.
Education
Bachelor of Accounting - Business Administration
Florida International University
Miami, FL12-2026
Associate of Arts - Business Administration
Miami Dade College
Miami, FL12-2024
Skills
- Sales achievement
- Sales strategy
- Sales training
- Contract negotiation
- Customer service excellence
- Operational efficiency
- Data analysis
- Problem resolution
- Cross-functional teamwork
- Team collaboration
- Leadership skills
- Time management
Additional Training
- Sales Training
- Customer Service
Languages
- English
- Spanish
Technical Skills
- Proficient in Excel
- Word
- PowerPoint
- Pivot Tables
Timeline
Sales Manager/FLP Trainer
Forever Love Puppies
11.2023 - Current
Parks & Recreation Attendant
Broward County Parks and Recreation
01.2022 - 03.2023
Bachelor of Accounting - Business Administration
Florida International University
Associate of Arts - Business Administration
Miami Dade College