Paulina Butpet
Los Angeles,CA
Summary
Dedicated hospitality manager with 9+ years of experience overseeing staff and operations for the food and beverage industry. Strong worth ethic, adaptability and exceptional interpersonal skills. Seeking opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Conference Services Manager
The Beverly Hills Hotel
Beverly Hills, CA
07.2022 - Current
- Developed and implemented conference services policies and procedures.
- Managed on-site activities for conferences to ensue a successful event.
- Resolved any issues that arose during the course of organizing/ executing a conference or event.
- Coordinated logistics for 25+ events, ensuring seamless execution.
- Organized guest support services to meet accommodation, transportation and service needs.
- Assessed post-conference feedback from customers in order to make improvements for future events.
Sales Coordinator
The Beverly Hills Hotel
Los Angeles, CA
10.2021 - 07.2022
- Delegated tasks efficiently while prioritizing daily operations needs.
- Coordinated all aspects of group sales operations including building following leads, bookings in Nexus, & putting together contracts.
- Coordinated with hotel departments to ensure client needs were met for seamless experience.
Customer Service, Server
Beverly Hills Hotel
Beverly Hills
06.2019 - 10.2021
Hostess
Berri's Café
Los Angeles
03.2018 - 09.2018
Customer Service and Hospitality, Hostess/Server
Montage Beverly Hills
Beverly Hills
07.2016 - 09.2018
Hostess
Ruth's Chris Steakhouse
Los Angeles
03.2015 - 09.2017
Education
Bachelor of Arts - Sociology
University of California, Riverside
01.2020
Associate Degree -
West Los Angeles College
01.2018
Skills
- Logistics Management
- Detail Oriented
- Staff Leadership
- Client Relations
- Critical Thinking / Problem-Solving
- Business Growth
Timeline
Conference Services Manager
The Beverly Hills Hotel
07.2022 - Current
Sales Coordinator
The Beverly Hills Hotel
10.2021 - 07.2022
Customer Service, Server
Beverly Hills Hotel
06.2019 - 10.2021
Hostess
Berri's Café
03.2018 - 09.2018
Customer Service and Hospitality, Hostess/Server
Montage Beverly Hills
07.2016 - 09.2018
Hostess
Ruth's Chris Steakhouse
03.2015 - 09.2017
Bachelor of Arts - Sociology
University of California, Riverside
Associate Degree -
West Los Angeles College
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