Paulina Butpet
Los Angeles,CA
Summary
Dedicated hospitality manager with 9+ years of experience overseeing staff and operations for the food and beverage industry. Strong worth ethic, adaptability and exceptional interpersonal skills. Seeking opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Conference Services Manager
The Beverly Hills Hotel
Beverly Hills , CA
2022.07 - Current
- Developed and implemented conference services policies and procedures.
- Managed on-site activities for conferences to ensue a successful event.
- Resolved any issues that arose during the course of organizing/ executing a conference or event.
- Coordinated logistics for 25+ events, ensuring seamless execution.
- Organized guest support services to meet accommodation, transportation and service needs.
- Assessed post-conference feedback from customers in order to make improvements for future events.
Sales Coordinator
The Beverly Hills Hotel
Los Angeles , CA
2021.10 - 2022.07
- Delegated tasks efficiently while prioritizing daily operations needs.
- Coordinated all aspects of group sales operations including building following leads, bookings in Nexus, & putting together contracts.
- Coordinated with hotel departments to ensure client needs were met for seamless experience.
Customer Service, Server
Beverly Hills Hotel
Beverly Hills
2019.06 - 2021.10
Hostess
Berri's Café
Los Angeles
2018.03 - 2018.09
Customer Service and Hospitality, Hostess/Server
Montage Beverly Hills
Beverly Hills
2016.07 - 2018.09
Hostess
Ruth's Chris Steakhouse
Los Angeles
2015.03 - 2017.09
Education
Bachelor of Arts - Sociology
University of California, Riverside
01.2020
Associate Degree -
West Los Angeles College
01.2018
Skills
- Logistics Management
- Detail Oriented
- Staff Leadership
- Client Relations
- Critical Thinking / Problem-Solving
- Business Growth
Timeline
Conference Services Manager
The Beverly Hills Hotel
2022.07 - Current
Sales Coordinator
The Beverly Hills Hotel
2021.10 - 2022.07
Customer Service, Server
Beverly Hills Hotel
2019.06 - 2021.10
Hostess
Berri's Café
2018.03 - 2018.09
Customer Service and Hospitality, Hostess/Server
Montage Beverly Hills
2016.07 - 2018.09
Hostess
Ruth's Chris Steakhouse
2015.03 - 2017.09
Bachelor of Arts - Sociology
University of California, Riverside
Associate Degree -
West Los Angeles College
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