Paulina Dobrowolska
Columbia,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
18
18
years of post-secondary education
Work History
Customer Service/Driver
Blairstown Limousine
Blairstown, NJ
01.2020 - 01.2023
- Provided primary customer support to new and existing customers.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for services and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Increased efficiency and team productivity by promoting operational best practices.
Online ESL Tutor (PK-8th Grades)
Palfish, Gogokid, Cambly
Remote, NJ
01.2016 - 01.2021
- Conducted tutoring sessions in a virtual class setting
- Used variety of teaching methods to successfully help wide range of students.
- Mentored and coached students with focus on developing independence and self-confidence.
- Developed methods to motivate and engage students in learning.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Motivated students with accurate feedback and positive reinforcement.
Homeschooling Nanny/Animal Caretaker
Self-Employed
Califon, NJ
01.2015 - 01.2018
- Provided in-home specialized instruction
- Accommodated family priorities in creating teaching schedules
- Maintained and updated student progress files.
YouTube Channel Scriptwriter - Children's Stories
Online Freelancer
Remote, NJ
01.2016 - 01.2017
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Created a stroy line based on video content provided
- Researched and wrote original content for Youtube channel "Ellie Sparkles"
- Brainstormed ideas to create useful content for "Ellie Sparkles" YouTube channel
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Consulted with owner to understand project requirements and purpose.
SUBSTITUTE TEACHER (K-8)
Bayonne Board of Education
Bayonne, NJ
01.2010 - 01.2012
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Supervised lunchroom and recess activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Provided instruction for students in core subject areas.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Server
Thavma Grill
Livingston, NJ
01.2005 - 01.2011
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies
- Upsold high-profit items such as appetizers to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
CHILD SAFETY SPECIALIST/Call Center
AMBER Ready, Inc
Rockaway, NJ
01.2009 - 06.2010
- Enroll parents in the national missing or abducted child response system
- Represented the agency at outreach events in California, Oregon, and Washington State
- Created child profiles for parents they could give to police in an emergency
- Documented data and completed accurate updates to case records.
Tutor, Special Needs Students
Hudson County Community College
Jersey City, NJ
01.2007 - 05.2009
- Took and transcribed course notes for students with physical disabilities or language challenges
- Met with students to preview or review course materials
- Monitored their progress and alerted director to potential problems requiring additional services.
- Interacted verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Assisted students in developing study skills and strategies.
- Monitored student progress and provided feedback and support.
DIRECT CARE SPECIALIST
Community Access Unlimited
Elizabeth, NJ
01.2008 - 01.2009
- Kept clients engaged in social networks and communities for personal health and growth.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
LITIGATION ASSISTANT
Cresci and Black, LLC
Bayonne, NJ
01.2005 - 01.2007
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
OFFICE ASSISTANT
New Jersey City University
Jersey City, NJ
01.2003 - 01.2005
- Completed clerical tasks such as filing, copying.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
Education
Bachelor’s Degree - Sociology
Thomas Edison State University
01.2015 - 12.2017
High School Diploma -
Holy Family Academy
Bayonne, NJ 01.2002 - 12.2006
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International Open Academy
01.2019 - 12.2019
Polish
Wladyslaw Reymont Supplemental School
Bayonne, NJ 01.1994 - 12.2002
Skills
Bi-lingual: English and Polish
Microsoft OfficeCreative writingSocial MediaInternet ResearchCritical thinkingProblem SolvingExcellent Communication
Data Entry
MS Office
Teamwork and Collaboration
Decision-Making
Analytical and Critical Thinking
Timeline
Customer Service/Driver
Blairstown Limousine
01.2020 - 01.2023
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International Open Academy
01.2019 - 12.2019
Online ESL Tutor (PK-8th Grades)
Palfish, Gogokid, Cambly
01.2016 - 01.2021
YouTube Channel Scriptwriter - Children's Stories
Online Freelancer
01.2016 - 01.2017
Homeschooling Nanny/Animal Caretaker
Self-Employed
01.2015 - 01.2018
Bachelor’s Degree - Sociology
Thomas Edison State University
01.2015 - 12.2017
SUBSTITUTE TEACHER (K-8)
Bayonne Board of Education
01.2010 - 01.2012
CHILD SAFETY SPECIALIST/Call Center
AMBER Ready, Inc
01.2009 - 06.2010
DIRECT CARE SPECIALIST
Community Access Unlimited
01.2008 - 01.2009
Tutor, Special Needs Students
Hudson County Community College
01.2007 - 05.2009
Server
Thavma Grill
01.2005 - 01.2011
LITIGATION ASSISTANT
Cresci and Black, LLC
01.2005 - 01.2007
OFFICE ASSISTANT
New Jersey City University
01.2003 - 01.2005
High School Diploma -
Holy Family Academy
01.2002 - 12.2006
Polish
Wladyslaw Reymont Supplemental School
01.1994 - 12.2002