Paulina Ferreira
Program & Administrative Support
Summary
Driven and versatile emerging professional with experience in program and administrative support, customer service, research, and community-focused initiatives.Skilled at organizing information, coordinating tasks, and collaborating across diverse work environments. Known for strong communication, adaptability, and a proactive approach to new challenges. Bilingual in English and Spanish, dedicated to making meaningful contributions to organizations and the communities they serve.
Overview
1
1
Certification
2
2
years of professional experience
Work History
ROTATIONAL INTERN
Crawford Electric Supply (SONEPAR)
Houston, Texas
06.2026 - 08.2026
- Completed onboarding focused on company operations, safety, culture, and professional expectations within a leading electrical distribution organization.
- Participated in leadership meetings and industry training sessions, gaining foundational knowledge of electrical distribution and branch operations.
- Supported warehouse operations through order fulfillment, receiving, shipping, and inventory management activities.
- Supported Will-Call operations by assisting customers with order placement in person and over the phone while developing knowledge of electrical products, industry terminology, product numbering systems, and company ordering processes.
- Learned to accurately identify customer needs by navigating product-specific keywords, item numbers, and branch systems to support order entry and customer service.
- Collaborated with the Marketing team to organize and track promotional materials, maintaining inventory records in Excel while reorganizing company swag and marketing assets to improve accessibility and control.
- Conducted competitive market research and analysis using Excel to support ongoing marketing projects and strategic business initiatives.
PROJECT ACCELERATE ALUMNAE FELLOW
Girls Inc. of Greater Houston
Houston, TX
02.2026 - 05.2026
- Collaborated with the Chief Program Officer on strategic projects and initiatives that supported Girls Inc.'s mission and community impact.
- Developed creative concepts and project proposals, including designing the vision, layout, and content strategy for a commemorative scrapbook project celebrating participant experiences, achievements, and program impact.
- Created visual mock-ups and design concepts for future scholarship and donor engagement initiatives, incorporating participant stories and organizational impact.
- Participated in the 18th District Non-Partisan Debate and professional development events, strengthening civic engagement, leadership, and networking skills.
- Contributed ideas and feedback during team meetings to support project planning, program development, and organizational goals.
PROJECT ACCELERATE ALUMNAE SUMMER INTERN
Girls Inc. of Greater Houston
Houston, TX
05.2024 - 06.2024
- Assisted in organizing program materials and maintaining program storage areas to support staff operations and program delivery.
- Supported the distribution of educational resources and took initiative in developing literacy kits for program participants.
- Participated in staff meetings and training sessions, gaining exposure to nonprofit operations, program development, and community engagement.
- Collaborated with staff on projects and daily activities, strengthening teamwork, communication, and organizational skills.
- Created and presented a short film for the Uplift Film Festival, using storytelling and advocacy to highlight the impact of Girls Inc. programs and developing confidence in public speaking and community engagement.
Education
Associate of Arts -
Lone Star College
Houston, TX01-2029
HIGH SCHOOL DIPLOMA -
Eisenhower High School
TX05-2024
Skills
- Program & Administrative Support
- Records Management
- Customer Service
- Project Coordination
- Cross-Functional Collaboration
- Inventory Management
- Research & Analysis
- Bilingual (English & Spanish)
Affiliations
Volunteer – Houston Food Bank | Houston, TX | Jan 2026
Certification
- Youth Mental Health First Aid
Issued: March 2026 | Expires: March 2029
Languages
- English
- Spanish
Timeline
ROTATIONAL INTERN
Crawford Electric Supply (SONEPAR)
06.2026 - 08.2026
PROJECT ACCELERATE ALUMNAE FELLOW
Girls Inc. of Greater Houston
02.2026 - 05.2026
PROJECT ACCELERATE ALUMNAE SUMMER INTERN
Girls Inc. of Greater Houston
05.2024 - 06.2024
Associate of Arts -
Lone Star College
HIGH SCHOOL DIPLOMA -
Eisenhower High School