Paulina Gutierrez
Summary
Offers strong commitment to providing exceptional patient care. Works well in fast-paced environments managing multiple tasks and providing timely treatments and support. Possesses solid understanding of nursing principles, patient advocacy and evidence-based practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nursing Attendant
University of California, Irvine Medical Center
01.2024 - Current
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Cedars Sinai Medical Center- General Surgery
06.2022 - 01.2023
- Scheduling surgical operations
- Assisting new and returning patients with paperwork
- Managing inventory for the office and ensuring the proper equipment is in the correct room
- Assisting with the billing and insurance process
- Providing patients with instructions both before and after surgery
Clinic Coordinator
UCLA Medical Center
05.2022 - 06.2022
- Coordinate the delivery of health care services to patients in a primary health care clinic
- Provide administrative support to medical providers and medical staff
- Discharge patients after medical visits
- Arrange follow-up appointments
- Process referrals for Medi-Cal, E-consult and perform data collection
- Proficient with programs such as Med point, i2i, and E-consult
- Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
Patient Access Representative
AltaMed Medical Group
10.2021 - 04.2022
- Responsible for monitoring patient wait times and proactively communicating with patients regarding their status during the visit
- Responsible for scheduling appointments
- Responsible for telephone management and ensuring that all calls are answered and resolved as expected
- Responsible for communicating with the patient care team, which can include but is not limited to the medical assistants, providers, and other team members to ensure that the patient experiences a seamless transition between hand-offs and to ensure all patient needs are met
Volunteer
Huntington Hospital, Magnet Hospital
03.2017 - 03.2018
- Used strong interpersonal communication skills to convey information to others.
- Transported patients and helped with discharge procedures.
- Reported patient requests, concerns, and other observations to staff.
- Provided support and companionship to patients in need of assistance.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Bachelor of Science - Nursing
Azusa Pacific University
Azusa, CA12.2024
Bachelor of Science - Public Health
California State University - Los Angeles
Los Angeles, CA05.2021
Skills
- American Sign Language
- Proficient in Microsoft Word, Excel, and PowerPoint
- Excellent oral and written communication skills
- Excellent customer service skills; high level of interpersonal skills
- Patient Care
- Teamwork and Collaboration
Certification
- Epic System Certificate
- BLS (Basic Life Support)
- PALS (Pediatrics Advanced Life Support)
- ACLS (Advanced Cardiovascular Life Support)
Community Service
Adventist Health White Memorial Hospital, East Los Angeles, California
- Research and write newsletter articles on health that are distributed to senior wellness program members
- Contribute to the community asset map by identifying local partnerships and researching public health services
- Participate in virtual meetings with stakeholders and partners
- Help with phone calls for reminders and surveys to senior members
- Data entry and analysis
Languages
Spanish
Native or Bilingual
Timeline
Nursing Attendant
University of California, Irvine Medical Center
01.2024 - Current
Cedars Sinai Medical Center- General Surgery
06.2022 - 01.2023
Clinic Coordinator
UCLA Medical Center
05.2022 - 06.2022
Patient Access Representative
AltaMed Medical Group
10.2021 - 04.2022
Volunteer
Huntington Hospital, Magnet Hospital
03.2017 - 03.2018
Bachelor of Science - Nursing
Azusa Pacific University
Bachelor of Science - Public Health
California State University - Los Angeles