Paulina Morales
New York,NY
Summary
- Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products.
- Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
- Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
3
3
years of professional experience
Work History
Usher
New 42, College Corp
Manhattan, NY
10.2021 - 06.2024
- Assists patrons in leading them to their designated seat in the theater, which holds 499 seats.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assists the Front of House staff in all aspects of operational needs such as handing the theater to Production and relaying information to other ushers via walkie talkie.
- Provides excellent customer service to families and children of all ages.
Bloomingdale’s
Lexcy
New York, NY
09.2023 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Hostess
Apperitivo
New York, NY
09.2023 - 01.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout their dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area tidy and ready for every guest.
- Provided assistance to management and staff during rush hours.
Beauty Associates Staff Member
Ulta
Manhattan, NY
08.2022 - 02.2023
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Knowledgeable in beauty and hair products.
Education
Associate of Science - Health Sciences
QueensBorough Community College
Bayside, NY05.2025
High School Diploma -
High School For Health Professions & Human Services
08.2022
Skills
- Money Handling
- Time Management
- Verbal and Written Communication
- Store Opening and Closing
- Client Service
- Sales Strategies
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bloomingdale’s
Lexcy
09.2023 - 04.2024
Hostess
Apperitivo
09.2023 - 01.2024
Beauty Associates Staff Member
Ulta
08.2022 - 02.2023
Usher
New 42, College Corp
10.2021 - 06.2024
Associate of Science - Health Sciences
QueensBorough Community College
High School Diploma -
High School For Health Professions & Human Services