Summary
Overview
Work History
Education
Skills
Accomplishments
Pickleball, Gym
Languages
Timeline
Generic

Paulina Orozco

Boerne,TX

Summary

Certified Pharmacy Technician and Restaurant Server with extensive experience in training, customer service, and cash handling. Skilled in inventory management, HIPAA regulations, and problem-solving. Bringing strong communication skills and a proactive approach to ensure consistent quality and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Certified Pharmacy Technician

CVS Pharmacy
11.2022 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • I completed paperwork and entered prescription and insurance or billing information into patient profiles.
  • Solved customer problems in person or over the telephone by assisting with placing orders, navigating systems, and locating items.
  • Collected co-payments or total payments from customers.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Counted and packaged currency and coins.
  • Reconciled cash drawer and resolved discrepancies.

Restaurant Server

Fralo's Pizza
03.2022 - Current
  • Cultivated warm relationships with regular customers.
  • I maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • I have used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.

Education

Associate of Applied Science - Accounting And Finance

Northwest Vista College
San Antonio, TX
05.2024

Skills

  • Problem-solving skills
  • HIPAA Regulations
  • Cash counting
  • Customer relationship development
  • Cash handling expertise
  • Banking Software Familiarity
  • Customer Relationship Management

Accomplishments

  • Facilitated the implementation of a new drug inventory system.
  • Processed and filled over one thousand prescriptions per day.
  • Trained three new pharmacy technicians on pharmacy policies, procedures, and best practices.

Pickleball, Gym

I like to lift waits, which keeps me dedicated and committed. I like to play Pickell ball with friends and occasionally team tournaments.

Languages

Spanish
Full Professional

Timeline

Certified Pharmacy Technician

CVS Pharmacy
11.2022 - Current

Restaurant Server

Fralo's Pizza
03.2022 - Current

Associate of Applied Science - Accounting And Finance

Northwest Vista College

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Paulina Orozco