Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paulina Perea

Phoenix,AZ

Summary

Compassionate and detail-oriented Medical Assistant with hands-on experience in clinical and administrative duties, including patient intake, scheduling, and medical record management. Bilingual in English and Spanish, with a background in customer service and strong communication skills. Eager to provide high-quality care and support in fast-paced healthcare environments.

Overview

3
3
years of professional experience

Work History

Medical Assistant

Valle del Sol
Phoenix, AZ
07.2024 - Current

Assist with patient care, vitals, and clinical procedures.

Support the medical team with exam preparation and documentation.

  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Administered medications under physician's supervision.
  • Collected samples from patients for laboratory testing purposes.

Medical Assistant

Arizona Retina and Vitreous Consultants
Glendale, AZ
02.2023 - 07.2023
  • Handling medical records, scheduling appointments, billing, and insurance.
  • Greeting patients, checking them in and out, and gathering patient information.
  • Handling correspondence, including producing and distributing memos, letters, faxes, and forms.

Customer Service Representative

Epiq Global
Tempe, AZ
08.2022 - 02.2023
  • Provided accurate, valid, and complete information by using the proper methods and tools.
  • Handled complaints, provided appropriate solutions and alternatives within the time limits, and followed up to ensure resolution.
  • Kept records of customer interactions, processed customers' accounts, and filed documents.

Education

Medical Assistant and Phlebotomy -

Arizona College of Allied Health
Glendale, AZ
05.2023

Skills

  • General office duties
  • Answering telephones
  • Scheduling appointments
  • Bilingual: English & Spanish
  • Patient Intake & Check-In/Out
  • Electronic Medical Records (EMR)
  • Phlebotomy (Basic
  • CPR Certified
  • Administrative Support & Correspondence
  • Customer Service & Communication

Languages

  • English
  • Spanish

Timeline

Medical Assistant

Valle del Sol
07.2024 - Current

Medical Assistant

Arizona Retina and Vitreous Consultants
02.2023 - 07.2023

Customer Service Representative

Epiq Global
08.2022 - 02.2023

Medical Assistant and Phlebotomy -

Arizona College of Allied Health
Paulina Perea