Paulina Vazquez
Summary
Competitive Territory Business Manager and successfully growing business within territory while servicing current and future accounts to improve performance. Reaches and exceeds sales and activity targets by actively presenting business value to stakeholders. Builds and maintains positive working relationships with customers and works to improve key business metrics.
Overview
15
15
years of professional experience
Work History
Territory Business Manager
GSK/Haleon
01.2021 - Current
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Streamlined processes for better efficiency, such as optimizing sales routes and utilizing CRM tools effectively.
- Delivered informative presentations at industry events to generate leads and showcase the company''s offerings effectively.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Dental Office Manager
Your Dentistry
11.2019 - 01.2021
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
- Developed successful marketing strategies to attract new patients while retaining existing clientele base.
- Assisted in the recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
Dental Treatment Coordinator
Morgan Hill Dental Care
06.2013 - 10.2019
- Enhanced patient satisfaction by effectively managing treatment plans and addressing concerns.
- Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.
- Managed complex cases involving multiple specialists, ensuring seamless coordination of care for patients.
- Managed office bookkeeping with insurance billing and patient payments.
- Assisted with medical coding and billing tasks.
Dental Assistant
Accu-Dental & Orthodontics
Watsonville, Ca
01.2009 - 06.2013
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Performed pre-operative and post-operative preventative dentistry
- Administration: Insurance verification and billing, Specialty Pre-authorizations, medical clearance, scheduling dental appointment.
Education
Associate of Science -
Hartnell College
Salinas, CADental Assistant -
Mission Trails ROP
Salinas, CAHIPAA Overview Training For Business Associates -
Workplace Nurses
10.2021
Skills
- Sales Presentations
- Business Development
- Business Analysis and Reporting
- Brand Management
- Business Administration
- Technical Proficiency
- Marketing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Territory Business Manager
GSK/Haleon
01.2021 - Current
Dental Office Manager
Your Dentistry
11.2019 - 01.2021
Dental Treatment Coordinator
Morgan Hill Dental Care
06.2013 - 10.2019
Dental Assistant
Accu-Dental & Orthodontics
01.2009 - 06.2013
Associate of Science -
Hartnell College
Dental Assistant -
Mission Trails ROP
HIPAA Overview Training For Business Associates -
Workplace Nurses
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