Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paulina Villanueva

Redondo Beach,CA

Summary

Meticulous, well-organized and decisive individual skilled at cultivating and deepening productive relationships with owners, tenants and vendors. Analytical problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Encouraging with excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Positive and diligent research professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties.

Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.

Overview

8
8
years of professional experience

Work History

Assistant Property Manager

Riverside Realty & Auction
01.2023 - Current
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
  • Streamlined rent collection process for improved cash flow and reduced delinquencies.
  • Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.

Manager

Flying Fin Sushi
08.2022 - 01.2024
  • Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
  • Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
  • Collaborated closely with other departments within the organization, such as marketing and finance, to achieve shared goals and maintain seamless operations.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Administrative Office Manager

Mount Shasta Point S Tire
04.2021 - 12.2022
  • Oversaw budgeting process, ensuring accurate financial reporting and adherence to established guidelines.
  • Ensured timely completion of projects by creating detailed schedules and monitoring progress throughout each phase.
  • Updated reports, managed accounts, and generated reports for company database.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.

Owner/Office Administrator

Ocean Beauty Center
03.2016 - 10.2020
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.

Education

No Degree - Music Education

Santa Monica College
Santa Monica, CA
08.2022

Skills

  • Contract Management
  • Property Maintenance
  • Tenant relations
  • Fair Housing Laws
  • Vacancy Marketing
  • Codes Compliance
  • Enterprise Resource Planning
  • Decision-Making
  • Leasing and sales
  • Emergency Response
  • Complex Problem-Solving
  • Analytical Thinking

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Property Manager

Riverside Realty & Auction
01.2023 - Current

Manager

Flying Fin Sushi
08.2022 - 01.2024

Administrative Office Manager

Mount Shasta Point S Tire
04.2021 - 12.2022

Owner/Office Administrator

Ocean Beauty Center
03.2016 - 10.2020

No Degree - Music Education

Santa Monica College
Paulina Villanueva