Paulina De Jesus Lacarta

• Improved patient satisfaction by providing thorough pre-examination assessments and assisting with diagnostic tests.
• Assisted in the diagnosis of ocular conditions by performing various tests such as visual acuity measurements, tonometry readings, and optical coherence tomography scans.
• Enhanced clinic efficiency by maintaining clean and organized examination rooms, ensuring proper equipment functionality.

• Maintained patient confidentiality while accurately documenting vaccine administration records in electronic health.

systems.

• Reduced wait times for patients through effective scheduling and streamlined vaccination processes.
• Increased patient safety by strictly adhering to infection control protocols during vaccine administration.

• Measured intraocular pressure using Goldman and Tonopen tonometry process.
• Operated ophthalmic equipment such as OCT Scans, Fluorescein Angiogram, HVF, Fundus Camera, etc. and prepared patients for examinations and surgeries.
• Applied eye medications and drops to dilate pupils in preparation for examinations.
• Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.

• Traveled coast to coast in United States to provide COVID-19 Testing for Private Events such as College Sports Tournaments and Media Productions
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Created efficient work schedules for each team member to maintain deadlines and fully staff shifts.
• Performed nasal swabbing to assist sample collection, storage and documentation.

• Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Acted as staff member advocate, encouraging and supporting RNs, CNAs, and Allied Health to identify and resolve conflicts.
• Coordinated implementation of people-related services, policies and programs through departmental staff.

• Obtained written informed consent and conducted clinical trials studies according to protocol directives
• Worked and assisted principal investigators as a delegate to perform specific clinical trial activities
• Adhered to International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH)Guideline for Good Clinical Practice (GCP) as well as ICON and/or Sponsor Standard Operating Procedures (SOPs).
• Performed Data Analysis, instrument function verification and facilitated subject flow

• Directed patients to exam rooms for initial evaluations and intake, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments
• Performed Preliminary Exams for Ophthalmologists and Optometrist such as Visual Acuity check, Slit Lamp Exam, Goldmann Tonometry, Refractometry, EOMs, Confrontation Field, Pupil Exam, and Lensometry
• Conducted Humphrey Visual Field, Corneal Topography
  (Galilei and Pentacam), Pachymetry, Lenstar, A-Scan, Spectralis OCT, Fundus Photos, and Optomap Screening as part of vision evaluation
• Provided assistance and trained new employees onboarding get familiarized with EHR system and utilize equipment
• Assisted in triaging patients and accommodated daily tasks such as
  medication approval and patient assistance

• Operated ophthalmic equipment such as Auto refractor, Tonometry, Icare, Visual Acuity measurement, Visual Field, OCT, Fundus Photos, Pachymetry, and Optomap screening and prepared patients for physician's examinations
• Educated patients in proper contact lens care, visual hygiene and trained patients to safely insert and remove contact lenses
• Welcomed incoming patients for check-in/check out and inputting patient health information in system including scanning identification and insurance cards
• Authorized insurance claims and billing for eligibility of benefits and promptly answered phones to schedule appointments based on doctors availability

• Assisted Optometrist with pre-testing patients including Auto refractor, Tonometry, Visual Acuity measurement and Optomap Screening and measured patient's glasses prescription using manual Lensometer
• Collected patient history/chief complaints and instructed
  patients regarding medications and required testing such as Humphrey Visual Field, OCT, Fundus Photos and Pachymetry
• Educated patients with proper contact lens insertion and removal
• Helped Receptionist and Optician welcome patients, schedule appointments, adjust and dispense glasses

• Assisted current board members organize and coordinate monthly meetings and Continuing education events such as Spring Fling and Fall Fest for Local and Out-of-State Optometrists
• Reported credits to official tracking system portfolio such as CeBroker and ARBO for Optometrists to receive Continuing Education Credits
• Processed name badges and e-mail invitations to members and non-members of society

• Conducted interviews in a professional manner on newly diagnosed individuals to trace those who had come in contact with and exposure
• Established case history, timeline of onset of symptoms and descriptions, to determine all possibly exposed individuals and obtained contact information for each of those individuals
• Explained and provided contacts with information and recommendations on isolation and quarantine procedures
• Familiarized with computer software program (Merlin) to input accurate information on case profile