Summary
Overview
Work History
Education
Skills
Timeline
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Pauline Diaz

Maywood,CA

Summary

Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
Huntington Park, California
07.2019 - 12.2022
  • Ground beans for espresso shots according to individual customer specifications.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Operated cash registers to process customer payments.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

Cook

In-N-Out Burger
Huntington Park, California
12.2017 - 07.2022
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Monitored stock levels of food items and ordered more when necessary.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.

Cashier

Taco Bell
Cudahy , CA
09.2017 - 09.2018
  • Conducted price checks for special orders or discounts as requested by customers.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Ensured compliance with all safety regulations within the store environment.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Resolved customer complaints professionally in accordance with company policy.

Education

High School Diploma -

Bell High School
Bell, CA
06-2018

Skills

  • Food Preparation
  • POS Systems
  • Beverage Preparation
  • Table Bussing
  • Customer Service
  • Cash register
  • Coffee expertise
  • Up-selling
  • Opening and closing duties
  • Cash Handling
  • Positive and professional
  • Team Player

Timeline

Barista

Starbucks
07.2019 - 12.2022

Cook

In-N-Out Burger
12.2017 - 07.2022

Cashier

Taco Bell
09.2017 - 09.2018

High School Diploma -

Bell High School

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Pauline Diaz