Pauline Mooshabad
Diamond Bar,CA
Summary
Strong business analyst, with diverse adaptability skills. Excellent talent management track record aligned to build relationships to support with speed of market. Strategic thinker and innovator ready to achieve immediate company growth. Results focused leader with demonstrated success in multiple locations. Exceptional team builder committed to influence and empower others to efficiently perform at a winning level.
Overview
14
14
years of professional experience
Work History
Retail Store Manager
T-Mobile
03.2015 - 12.2022
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Retail Associate Manager
T-Mobile
04.2012 - 02.2015
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Trained employees in suggested selling and merchandising techniques to meet sales quotas.
- Enforced policies and procedures and administered disciplinary action to encourage quality performance of retail staff.
- Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
Retail Sales Lead
T-Mobile
02.2011 - 04.2012
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Trained team members in successful strategies to meet operational and sales targets.
- Mentored team members to enhance professional development and accountability in workplace.
Retail Sales Associate
T-Mobile
05.2009 - 02.2011
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
High School Diploma -
Mt. Sann Antonio College
Skills
- Organizational Structuring
- Endurance Building
- Strategize Business Plans
- Cash Counting
- Hiring and Onboarding
- Performance Monitoring and Evaluation
- Strategic Planning
- Business Leadership
- Effective Working Relationships
- Business Growth Initiatives
- Team-Building Exercises
- Customer Service
Timeline
Retail Store Manager
T-Mobile
03.2015 - 12.2022
Retail Associate Manager
T-Mobile
04.2012 - 02.2015
Retail Sales Lead
T-Mobile
02.2011 - 04.2012
Retail Sales Associate
T-Mobile
05.2009 - 02.2011
High School Diploma -
Mt. Sann Antonio College
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