Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pauline Sauceda

Pearland,Texas

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

9
9
years of professional experience

Work History

Sales Associate/Professional

Greystar
09.2023 - 08.2024
  • Identified and communicated with potential and existing prospects, and followed up with prospective residents via phone/email/text
  • Entered and maintained accurate and detailed records of traffic activity, new leases, work order requests, into Entrada Program
  • Connected with prospective leads via telephone, email and in-person
  • Monitored models, leasing office, and clubhouse for adherence to company standards
  • Overcame objections and accurately processed required paperwork
  • Reviewed guest cards and phone logs and promoted follow-up
  • Improved customer relations, networking and promotional strategies to achieve ambitious sales targets
  • Showcased residences with virtual and in-person tours to highlight features and benefits
  • Pay Rate $21.00

Assistant Community Manager & Leasing Marketing

Diamond Asset Management
01.2022 - 10.2023
  • Conducted move-out walkthrough inspections to inform vacating tenants of potential repair or cleaning costs
  • Arranged weekly staff meetings to liaise with leasing associates and maintenance crew
  • Addressed tenant complaints or inquiries and implemented timely resolutions
  • Scheduled maintenance and repair operations for units and community common areas
  • Maintained accurate, current accounts by diligently pursuing rental payments
  • Handled recordkeeping for 540 unit property, keeping files updated with payment, maintenance and personal details
  • Satisfied tenants with fast response to concerns and strong sense of community
  • Served fast-paced office by skillfully handling administrative and accounting needs
  • Pay Rate $22.00

Leasing Manager

OldhamGoodwin
10.2019 - 03.2021
  • Bolstered resident retention through renewal programs and community events
  • Assisted property manager in supervising, training, motivating and supporting leasing consultants
  • Qualified prospects, negotiated leasing requirements, and completed paperwork
  • Monitored ongoing compliance with renters' insurance policy
  • Audited new lease agreements and ongoing lease files to verify compliance
  • Surveyed surrounding areas to compare and determine market value, rental and sale rates
  • Collected rent, deposits and advance after signing contracts
  • Summarized data and trends and submitted detailed reports to supervisor
  • Implemented policies and procedures to minimize violations
  • Hourly Rate $17.50

B2B Sales Representative

Vasquez Appliance
01.2016 - 01.2018
  • Pay Rate $18.00
  • Generated advertising brochure for vendor use.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Negotiated prices, terms of sales and service agreements.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Developed, maintained and utilized diverse client base.
  • Attended monthly sales meetings and quarterly sales trainings.

Education

Diploma - General -

San Benito High School
San Benito, TX
01.2010

Skills

  • Microsoft Word
  • Power Point
  • Excel
  • Outlook
  • INTERPERSONAL SKILLS:
  • Ability to work under pressure
  • Astonishing customer service skills
  • Display Setup
  • Great communication skills
  • Organization skills
  • Time Management
  • Consistently meets Goals
  • Deadline oriented
  • Fast Learner
  • TeamWork
  • Negotiation Abilities
  • Attention to details
  • Self Motivation
  • Sales expertise
  • Natural desire to close deals
  • Social Media Engagement
  • Supply Coordination
  • Multitasking
  • Customer Relations
  • Order Processing
  • Regulatory Compliance

Timeline

Sales Associate/Professional

Greystar
09.2023 - 08.2024

Assistant Community Manager & Leasing Marketing

Diamond Asset Management
01.2022 - 10.2023

Leasing Manager

OldhamGoodwin
10.2019 - 03.2021

B2B Sales Representative

Vasquez Appliance
01.2016 - 01.2018

Diploma - General -

San Benito High School

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Pauline Sauceda