Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Paul Mark Sanchez

Hayward,California

Summary

Dynamic Field Service Technician with a strong record of success at Canon USA, focusing on equipment installation, and preventive maintenance. Recognized for improving productivity through teamwork, and thorough diagnostic analysis. Skilled in forensic accounting and fraud examination, enabling the identification of discrepancies, and ensuring integrity in operations. Experienced in resolving complex hardware issues while paying close attention to detail, thereby enhancing operational efficiency in fast-paced environments. Ready to adapt to new roles and challenges, using a diverse skill set to make meaningful contributions across various positions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Field Service Technician II

Canon USA
Walnut Creek, California
09.2023 - Current
  • Examined equipment data to pinpoint and identify issues.
  • Addressed hardware and software problems in copiers and printers swiftly.
  • Performed routine maintenance to maximize equipment efficiency.
  • Facilitated seamless integration by systematically installing and configuring systems.

Field Service Technician I

Canon USA
Walnut Creek, California
09.2022 - 09.2023
  • Conducted necessary repairs and upkeep on copiers and printers.
  • Conducted user training to guarantee efficient functionality.
  • Enhanced productivity through successful teamwork.

Inline Quality Technician

Tesla
Fremont, California
09.2021 - 09.2022
  • Conducted thorough inspections of vehicle parts.
  • Streamlined production processes by addressing and relaying problems.
  • Executed repair tasks for faulty components in production line.

Production Associate

Tesla
Fremont, California
08.2020 - 09.2021
  • Maintained high-quality standards across various production lines.
  • Assisted new team members while executing dual tasks.
  • Developed and deployed a novel tool to expedite part installation.

Accounting Assistant

Saga Musical Instruments
South San Francisco, California
11.2018 - 08.2020
  • Oversaw financial records and vendor accounts, ensuring strict compliance with company policies and security protocols.
  • Detected unauthorized access to the FedEx shipping account, leading to the theft of 2 million points and nearly $5,000 in Walmart gift cards, highlighting the need for enhanced security measures.
  • Conducted a thorough investigation into the incident, collaborating with management to implement improved safeguards and prevent future breaches.
  • Assisted in the reconciliation of accounts and the documentation of discrepancies, reinforcing the integrity of financial reporting.
  • Processed customer orders, generated invoices, and handled month-end closing processes, ensuring timely and accurate financial documentation.

Shipping Specialist

Saga Musical Instruments
South San Francisco, California
02.2007 - 11.2018
  • Verified the packing integrity of products before label creation.
  • Utilized UPS, FedEx Freight LTL, and USPS to handle diverse shipping requirements.
  • Created invoices and packing slips for shipment.
  • Scheduled trucking services for local deliveries within specified time frames.
  • Performed regular cycle counts to ensure the accuracy of inventory records.

Education

Bachelor of Science - Architecture

Far Eastern University
Manila, Philippines

High School Diploma -

St. Paul College Bocaue
Bulacan, Philippines

Skills

  • Equipment installation
  • Preventive maintenance
  • Diagnostic analysis
  • Mechanical aptitude
  • Hand tool proficiency
  • Team collaboration
  • Experience with Microsoft Office applications
  • Attention to detail
  • Fraud patterns
  • Fraud and anomaly analysis

Certification

Forensic Accounting and Fraud Examination, West Virginia University

Issued 10/24, Credential ID MABLAA818ZQB (Via Cousera)

References

References available upon request.

Timeline

Field Service Technician II

Canon USA
09.2023 - Current

Field Service Technician I

Canon USA
09.2022 - 09.2023

Inline Quality Technician

Tesla
09.2021 - 09.2022

Production Associate

Tesla
08.2020 - 09.2021

Accounting Assistant

Saga Musical Instruments
11.2018 - 08.2020

Shipping Specialist

Saga Musical Instruments
02.2007 - 11.2018

Bachelor of Science - Architecture

Far Eastern University

High School Diploma -

St. Paul College Bocaue

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Paul Mark Sanchez