Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paulo Cedeno

Brick,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Data Entry Clerk

Automated Control Concepts
10.2023 - 11.2023
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Conducted audits of existing data entry processes.

Dispatcher Office Assistant

MRM Roofing
01.2023 - 04.2023
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Advised regarding delays and special circumstances.
  • Opened and properly distributed incoming mail, emails, or calls to promote quicker response to client inquiries.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Increased customer service success rates by quickly resolving issues.

Courier Dispatcher

Stat Experts
01.2021 - 12.2022
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 60 fleet vehicles.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Minimized cost of operations by optimizing routes for drivers to align with budget.
  • Worked closely with personnel, customers, and contractors to resolve problems.

Logistics Supervisor

BioReference Laboratories
09.2008 - 01.2020
  • Verified effective and timely implementation of operational goals by prioritizing tasks.
  • Trained, scheduled and evaluated 45 employees.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Monitored logistics performance and identified improvement opportunities.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Determined staffing needs, developing schedules to staff all shifts.

Education

Associate of Science - Computer Engineering

Bergen Community College
Paramus, NJ
06.2006

Skills

  • Maintains Confidentiality
  • Data Entry
  • Conflict Resolution
  • Logistics Oversight
  • Problem Solving
  • Dispatching
  • Training Employees
  • Route Planning
  • Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Data Entry Clerk

Automated Control Concepts
10.2023 - 11.2023

Dispatcher Office Assistant

MRM Roofing
01.2023 - 04.2023

Courier Dispatcher

Stat Experts
01.2021 - 12.2022

Logistics Supervisor

BioReference Laboratories
09.2008 - 01.2020

Associate of Science - Computer Engineering

Bergen Community College

Similar Profiles

CREATE PROFILE
Paulo Cedeno