Summary
Overview
Work History
Education
Skills
Honorsandawards
References
Languages
Timeline
Generic

Paulo Turino

Miami,FL

Summary

Experienced Asset protection/operations professional with a strong work ethic and leadership skills seeking a role as a Loss Prevention Manager or Operations Manager. Dedicated to driving positive change and enhancing all facets of the organization. Committed to maximizing loss prevention efforts for optimal results.

Overview

7
7
years of professional experience

Work History

Asset Protection Manager

Saks Fifth Avenue
09.2023 - Current
  • Contributed to strategic planning initiatives by providing expert insight into emerging trends in asset protection technology and methodologies.
  • Built cross-functional relationships with business partners to reduce losses.
  • Oversaw incident response efforts, coordinating resources effectively during emergency situations to minimize losses or damage sustained by the company.
  • Worked closely with law enforcement in investigating and solving theft and fraud cases.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Monitored paperwork procedures to prevent error-related losses.

Asset Protection Manager

Saks Fifth Avenue
11.2021 - 08.2023
  • Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
  • Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
  • Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
  • Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
  • Implemented access control systems to safeguard sensitive areas of the business from unauthorized entry or tampering.
  • Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
  • Controlled reduction of loss inventory by protecting company assets.

Multi District ORC/Internal investigations/ Operations

Macys
06.2020 - 08.2021
  • Direct installation of covert surveillance equipment, such as security cameras
  • Perform cash audits and deposit investigations to fully account for store cash
  • Collaborate with law enforcement to investigate and solve external theft or fraud cases
  • Building partnerships with law enforcement and nearby retailers
  • Training and helping build associates and managers productivity and customer service
  • Investigate or interview individuals suspected of shoplifting or internal theft
  • Hire or supervise loss prevention staff.

Asset Protection Lead Detective

Macys
09.2019 - 03.2020
  • In charge of the stores protection and employees’ protection and safety
  • Develop and implement procedures for minimizing the loss of merchandise, money or company assets as much as possible
  • Deescalating situations and maintaining control
  • Camera room, alarm, and full functionality of all safety and loss prevention systems
  • Opening and closing procedures
  • Responsibility to input cases as paperwork
  • In charge of receiving all firsthand employee safety and loss prevention calls.

Loss Prevention Manager for Miami south and Miami north district

Old Navy
09.2018 - 09.2019
  • In charge of overall store, employee and customer safety
  • In charge of training new agents
  • Crime stopper and loss prevention
  • Court date presentation
  • Apprehensions
  • Deescalating situations and controlling them
  • Inventory supervisor as loss prevention.

Loss prevention agent

Old Navy
11.2017 - 08.2018
  • In charge of overall store, employee and customer safety
  • In charge of training new agents
  • Crime stopper and loss prevention
  • Court date presentation
  • Apprehensions
  • Deescalating situations and controlling them
  • Inventory supervisor as loss prevention.

Education

Paramedic - Health

Urgent Response Training Institute
Miami, FL
04.2022

Emergency Medical Technician - EMT

Urgent Response Training Institute
Miami
12.2018

Pre-med associates -

Miami Dade College
08.2018

High school education -

Palm Glades Academy
06.2017

Skills

  • Fluent in English, and Spanish
  • Customer/employee service
  • Internal investigations
  • Responsible
  • Apprehensions
  • Reliability
  • Ability to learn, and adapt quickly
  • Multitask
  • Observatory
  • Team lead
  • Deal, confront, and solve issues
  • Fast learner
  • Accountability
  • Willingness, and desire to improve and learn
  • Desire to grow at my work place

Honorsandawards

  • Wicklander Zulawski certified
  • Loss Prevention supervisor of the year
  • Top of district/ Top of region Loss prevention agent
  • Field Training certified
  • Area investigator certified
  • ORC certified
  • Top number of apprehension
  • MVP loss prevention agent
  • Most cases in fourth quarter of district
  • Quick books
  • Operationally oriented
  • 5+ years of leading large teams

References

Available upon request

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Asset Protection Manager

Saks Fifth Avenue
09.2023 - Current

Asset Protection Manager

Saks Fifth Avenue
11.2021 - 08.2023

Multi District ORC/Internal investigations/ Operations

Macys
06.2020 - 08.2021

Asset Protection Lead Detective

Macys
09.2019 - 03.2020

Loss Prevention Manager for Miami south and Miami north district

Old Navy
09.2018 - 09.2019

Loss prevention agent

Old Navy
11.2017 - 08.2018

Paramedic - Health

Urgent Response Training Institute

Emergency Medical Technician - EMT

Urgent Response Training Institute

Pre-med associates -

Miami Dade College

High school education -

Palm Glades Academy

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Paulo Turino