PAVEL SALAS
Euless,USA
Summary
A seasoned sales professional with a proven track record in the watch industry, consistently closing high-ticket sales and achieving outstanding results. Years of experience in building client relationships and mastering sales techniques have led to a successful transition into a leadership role. Excelling in guiding and mentoring a team of sales associates, they have fostered a culture of excellence by training associates to uphold company standards and driving their professional growth. Their integral leadership has motivated the team, resulting in enhanced performance, personal development, and overall company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Rolex Manager
Watches of Switzerland
12.2024 - Current
- Led a team of 6 sales professionals, ensuring adherence to Rolex standards.
- Improved team performance by implementing strategic development plans.
- Coordinated diverse projects to enhance operational efficiency.
- Increased client satisfaction with proactive communication and personalized service.
- Led cross-functional teams to achieve project milestones.
- Maximized performance by monitoring daily activities and mentoring team members.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Senior Client Advisor
Panerai
06.2023 - 11.2024
- Provided timely feedback on customer service issues or concerns raised by clients
- Created detailed reports on monthly sales performance for management review
- Ensured compliance with company standards in regards to quality control processes at each stage of the sale cycle
- Developed and implemented sales strategies to increase customer satisfaction
- Coached junior sales consultants on best practices for generating leads, negotiating deals and closing sales
- Managed the entire sales process from prospecting, lead generation, qualification, negotiation and closing
- Developed strategies to increase sales and promote new products
- Managed relationships with top-tier clients for Panerai USA, ensuring exceptional service and brand loyalty.
- Led and trained new advisors across various U.S. locations, enhancing team capabilities and service quality.
Client Advisor
Panerai
05.2019 - 06.2023
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement
- Maintained organized, presentable merchandise to drive continuous sales
- Provided sales and customer service assistance to walk-in traffic
- Designed strategies, budgets and tactics for annual marketing goals while planning post-production trade shows and other events
- Developed, maintained and utilized diverse client base
Debt Collector Agent
PRA
05.2018 - 05.2019
- Achieved performance goals on consistent basis
- Automated processes to manage remote network
- Maintained and encouraged customer loyalty through courteous and efficient resolution of disputes, complaints and discrepancies
Sales Consultant
Samuels Jewelers
06.2017 - 05.2018
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement
- Maintained organized, presentable merchandise to drive continuous sales
Education
No Degree - Business Administration And Management
Oklahoma Wesleyan University
Bartlesville, OK10.2026
Skills
- Customer Service
- Excellent People Skills
- Time Management
- Product and Service Sales
- Sales Training
- Sales Expertise
- Dispute Mediation
- Sales and Marketing
- Complex Problem-Solving
- Speaking Clearly
- Listening Skills
- Store Opening and Closing
- Inventory Control Procedures
- Sales Targeting
- Travel sales
- Creat Reports for CRM and Sales performance
- Efficient on Excel reports
Certification
GIA certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Rolex Manager
Watches of Switzerland
12.2024 - Current
Senior Client Advisor
Panerai
06.2023 - 11.2024
Client Advisor
Panerai
05.2019 - 06.2023
Debt Collector Agent
PRA
05.2018 - 05.2019
Sales Consultant
Samuels Jewelers
06.2017 - 05.2018
No Degree - Business Administration And Management
Oklahoma Wesleyan University
GIA certified