Pavela Taneva
Chicago,IL
Summary
At Macy's Department Store, I excelled as a Beauty Advisor, leveraging my expertise in customer service and organization to enhance client satisfaction and drive sales growth. By educating customers on product usage and staying abreast of industry trends, I significantly contributed to achieving monthly sales targets through effective team collaboration and customer engagement.
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Macys Department Store
02.2019 - 12.2022
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
Education
Associate Of Arts And Sciences - Business And Financial Accounting, International R
City College of Chicago
District #508 Chicago 05.2024
Skills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Customer Engagement
Additional Information
Speaking Bulgarian, Serbian planing to continue my education in law field
Languages
Bulgarian
Full Professional
Serbian
Limited Working
Russian
Elementary
Timeline
Beauty Advisor
Macys Department Store
02.2019 - 12.2022
Associate Of Arts And Sciences - Business And Financial Accounting, International R
City College of Chicago