Pawan Chahal
West Babylon
Summary
Experienced Electrical Professional with journey-level expertise in inspecting, repairing, installing, and maintaining electrical systems. Delivered impactful results through strong ownership, initiative, and a commitment to exceeding expectations. Focused on fostering productive relationships and managing team development in fast-paced, deadline-driven environments.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Owner/Operator
Authentic Feets.
Brooklyn
04.2023 - 10.2025
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Evaluated employee performance metrics against benchmarks to identify improvement areas and enhance team effectiveness.
- Conducted financial analysis to monitor expenses and profitability trends.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Built relationships with customers through active listening and inquiry response, fostering loyalty and satisfaction.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Cultivated relationships with vendors and suppliers to secure favorable terms for materials and services, optimizing operational costs.
- Built strong relationships with suppliers to enhance product offerings and availability.
- Negotiated contracts with clients for products or services rendered by the company.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Manager
Jerry Sportswear
Brooklyn
08.2019 - 06.2023
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Coordinated team schedules to optimize workforce efficiency during peak hours, ensuring adequate coverage and improved service delivery.
- Trained and mentored staff on product knowledge and sales techniques, enhancing team competency and customer engagement.
- Oversaw inventory management and stock replenishment processes regularly.
- Implemented marketing strategies to enhance brand visibility and attract customers.
- Developed visual merchandising displays to promote seasonal products effectively.
- Analyzed sales data to identify trends and inform business decisions, driving strategic planning and targeted promotions.
Manager
Jimmy Jazz
Brooklyn
06.2015 - 05.2018
- Managed daily operations to enhance store performance and maximize customer satisfaction.
- Trained and mentored staff on product knowledge and sales techniques to improve sales effectiveness.
- Oversaw inventory management and stock replenishment to maintain optimal stock levels.
Electrical Technician
Laab Construction corp.
Brooklyn
01.2011 - 05.2017
- Installed electrical systems in residential and commercial buildings.
- Performed routine maintenance on electrical equipment and systems to ensure optimal functionality.
- Diagnosed electrical issues using specialized testing equipment.
- Ensured compliance with local and national electrical codes.
- Executed repairs on electrical equipment using hand tools, power tools, and diagnostic equipment to restore operational reliability.
- Built panels containing relays, switches, circuit breakers, according to customer specifications.
- Partnered with construction teams to align electrical installations with project timelines.
- Worked closely with other technicians to complete projects efficiently.
Education
Bachelor of Science - Business
Brooklyn College
Brooklyn, NY 02.2017 - 05.2019
Associate of Arts - Liberal Arts
Kingsborough Community College
Brooklyn, NY 01.2014 - 05.2016
Rachel Carson High School
Brooklyn, NYSkills
- Business operations
- Financial analysis
- Cost management
- Inventory management
- Customer relationship management
- Employee training
- Electrical installations
- Circuit diagnostics
- Code compliance
- Equipment maintenance
Timeline
Owner/Operator
Authentic Feets.
04.2023 - 10.2025
Manager
Jerry Sportswear
08.2019 - 06.2023
Bachelor of Science - Business
Brooklyn College
02.2017 - 05.2019
Manager
Jimmy Jazz
06.2015 - 05.2018
Associate of Arts - Liberal Arts
Kingsborough Community College
01.2014 - 05.2016
Electrical Technician
Laab Construction corp.
01.2011 - 05.2017
Rachel Carson High School