PAYE T. TINGBA
Washington,DC
Summary
Dynamic, accomplished Senior Project Manager highly regarded for scoping and delivering organizational projects end to end. Critical and analytical thinker who champions innovative solutions to optimize for quality and time-to-market. Known as an excellent communicator and decisive leader with the capacity to lead teams, build productive relationships, and translate business needs into outstanding products. Proven track record of excelling in fast-paced, multi-disciplined, ambiguous environments to deliver projects on-time and above expectations.
Overview
10
10
years of professional experience
Work History
Senior Associate Product Manager
FEI Systems
09.2021 - Current
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress and technical problems.
- Worked with Scrum team to test and certify application features before deploying to production.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Analyzed business requirements to understand business needs.
- Produced business requirements, master story list, sprint planning and design documents.
- Performed critical analysis on information consolidated from multiple sources, identified and resolved conflicts, and broke down high-level information into detailed workable requirements.
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
- Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
Product Manager
District of Columbia Sustainable Energy Utility
11.2018 - 09.2021
- Collaborated with sales, marketing and support teams to launch products on time and within budget.
- Coordinated project planning and execution with team members and team leads.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
- Prioritized roadmap in order to achieve product goals and metrics.
- Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
- Liaised with clients to develop deep understanding of business needs and current market landscape.
- Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
- Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
Program Director
The National Center for Children and Families
02.2013 - 11.2018
- Effectively managed program budget of $4.5 million, executed work planning and forecasting.
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
- Maintained and updated project related documents.
- Improved success of program by making proactive adjustments to operations.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Identified risks and developed mitigation plans.
- Managed team of 40 plus essential team members and ensured maximum efficiency.
- Developed program mapping process to streamline data access analysis.
- Regularly conducted internal program evaluations, recommended courses of action to improve efficiency of program operations.
- Prepared, disseminated final reports and provided recommendations.
- Provided expert internal consulting services to other programs/departments to improve workflow, customer service.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Fostered relationships with local government agencies to promote positive working relationships.
- Reviewed historical documentation to discern trends in operational metrics, informing future decisions on operational changes and potential improvements.
- Participated in high-level change management strategic planning, incorporating input from stakeholders, internal support staff and external factors.
- Administered periodic reviews of ongoing operational practices to determine efficacy and detect deficits.
- Reported regularly to managers on project budget, progress and technical problems.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
Certified Project Manager Professional #2777133 -
Project Management Institute
Master of Science - Public Administration
University of Baltimore
Baltimore, MDBachelor of Science - Sociology
Bowie State University
Bowie, MDSkills
- Certified Project Management Professional (Scrum, Waterfall and Agile)
- Project lifecycles
- Project Risk Assessment
- Project Scheduling
- Financial Forecasting
- Data Analysis & Data collection
- Stakeholder Management
- RFP Bid and Development
- Change Management
- Monitoring and Evaluation
- Presentation
Timeline
Senior Associate Product Manager
FEI Systems
09.2021 - Current
Product Manager
District of Columbia Sustainable Energy Utility
11.2018 - 09.2021
Program Director
The National Center for Children and Families
02.2013 - 11.2018
Certified Project Manager Professional #2777133 -
Project Management Institute
Master of Science - Public Administration
University of Baltimore
Bachelor of Science - Sociology
Bowie State University
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