Summary
Overview
Work History
Education
Skills
Timeline
Generic

Payge Westad

Corinth,NY

Summary

Dynamic and dedicated licensed cosmetologist with a proven track record at Callista&Co. Salon LLC, excelling in customer service and hair care education. Skilled in hair coloring and makeup artistry, I foster strong client relationships, ensuring satisfaction and repeat business. Committed to maintaining high sanitation standards while delivering exceptional styling for special events.

Overview

4
4
years of professional experience

Work History

Cosmetologist

Callista&Co. Salon LLC
03.2022 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.

Bridal Consultant

Danielle’s Bridal
05.2021 - Current
  • Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
  • Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
  • Provided emotional support for stressed brides throughout their wedding planning journey by offering compassionate guidance in addition to fashion expertise.
  • Educated brides on proper gown care, fitting procedures, and alterations timelines to set realistic expectations and avoid last-minute stressors.
  • Delivered exceptional customer service during all stages of the bridal gown selection process, from initial consultation through final fittings and pick-up dates.
  • Increased bridal client satisfaction by providing personalized consultations and recommendations on wedding attire.
  • Maintained a visually appealing showroom floor by regularly updating displays with new inventory and seasonal trends.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Managed efficient cash register operations.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Key holder duties including opening and closing store

Education

Eyelash Extension Certification - Eyelash Extensions

518 Beauty Room
Glens Falls, NY
05-2022

Licensed Cosmetologist - Cosmetology

WHWSE BOCES
Hudson Falls, NY
03-2022

High School Diploma -

Corinth High School
Corinth, NY
06-2021

Skills

  • Active listening
  • Makeup and skincare
  • Licensed cosmetologist
  • Clear communication
  • Scheduling appointments
  • Men and women haircuts
  • Sanitation practices
  • Professionalism and ethics
  • Hair coloring and highlighting
  • Makeup artistry
  • Issue resolution
  • Special event hair styling

Timeline

Cosmetologist

Callista&Co. Salon LLC
03.2022 - Current

Bridal Consultant

Danielle’s Bridal
05.2021 - Current

Eyelash Extension Certification - Eyelash Extensions

518 Beauty Room

Licensed Cosmetologist - Cosmetology

WHWSE BOCES

High School Diploma -

Corinth High School

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