Paylon Watson
Rutledge,Tennessee
Summary
Motivated team lead skilled in staff training and effective communication. Track record of optimizing productivity and resolving customer issues to maintain operational excellence.
Overview
3
3
years of professional experience
Work History
Team Lead
NASCAR Speedpark
Sevierville, Tennessee
02.2024 - Current
- Supported team in troubleshooting issues and finding solutions.
- Organized schedules to ensure adequate coverage during peak hours.
- Monitored daily operations to maintain quality standards and efficiency.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Assisted in resolving customer complaints to maintain positive dining experiences.
- Conducted regular inventory checks to ensure adequate supply of dining materials.
- Monitored cash register operations during shifts for accuracy of transactions.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
Education
General Studies
Aliyah Academy
HomeschoolSkills
- Team leadership
- Customer service
- Problem solving
- Time management
- Staff training
- Scheduling coordination
- Communication skills
- POS systems
- Cash handling expertise
Timeline
Team Lead
NASCAR Speedpark
02.2024 - Current
General Studies
Aliyah Academy