Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paylynn Sormrude

West Haven

Summary

A highly motivated and dedicated criminal justice student with a certification in criminology and a passion for the criminal justice system. Seeking an internship in the Criminal Justice system.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Kay Jewelers
10.2024 - Current
  • Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
  • Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
  • Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
  • Maintained a clean and organized work environment to enhance the shopping experience for customers

Deli Clerk

Stop and Stop
04.2024 - 07.2024
  • Prepare and serve deli items, including meats, cheeses, sandwiches, and salads
  • Maintain cleanliness in the deli area, including bussing tables and cleaning equipment
  • Ensure compliance with food handling and safety regulations
  • Assist customers with their selections, providing recommendations and answering questions
  • Monitor inventory levels and assist with restocking supplies as needed
  • Collaborate with kitchen staff to ensure timely preparation of orders
  • Perform basic math calculations for pricing and transactions

Membership Specialist

Mystic Seaport Museum
05.2023 - 08.2023
  • Processing guest memberships
  • Provided knowledgeable service when answering questions and greeted all customers with a friendly demeanor
  • Customer Service

Cashier

Lancer Hospitality
05.2023 - 08.2023
  • Filling orders, receiving money, accurately counting back change, and maintaining a clean and organized workstation
  • Customer service
  • Rotated stock items and ingredients to maintain efficiency and freshness
  • Rang up orders on the cash register efficiently, processing cash, credit card, and personal check payments

Membership Specialist

Mystic Seaport Museum
05.2022 - 08.2022
  • Processing guest memberships
  • Provided knowledgeable service when answering questions and greeted all customers with a friendly demeanor
  • Customer Service

Cashier

Lancer Hospitality
05.2022 - 08.2022
  • Filling orders, receiving money, accurately counting back change and maintaining a clean and organized workstation
  • Customer service

Visitor Services Specialist

Mystic Seaport Museum
05.2021 - 08.2021
  • Checking in visitors and processing their requests
  • (Cashier Service)

Associate

Panera Bread
08.2019 - 03.2020
  • Cashier and cafe worker (cleaning tables/coffee station, bathrooms, setting up coffee for the day)

Education

Bachelor of Science - Criminal Justice

University of New Haven
West Haven, CT
05-2025

High school diploma -

Ledyard High School
Ledyard, CT
06.2021

Skills

  • Reliability and punctuality
  • Patience and composure
  • Time management
  • Verbal and written communication
  • Teamwork and collaboration
  • Problem-solving

Certification

Undergraduate Certificate- Criminology- University of New Haven- May 2025

Timeline

Sales Associate

Kay Jewelers
10.2024 - Current

Deli Clerk

Stop and Stop
04.2024 - 07.2024

Membership Specialist

Mystic Seaport Museum
05.2023 - 08.2023

Cashier

Lancer Hospitality
05.2023 - 08.2023

Membership Specialist

Mystic Seaport Museum
05.2022 - 08.2022

Cashier

Lancer Hospitality
05.2022 - 08.2022

Visitor Services Specialist

Mystic Seaport Museum
05.2021 - 08.2021

Associate

Panera Bread
08.2019 - 03.2020

High school diploma -

Ledyard High School

Bachelor of Science - Criminal Justice

University of New Haven
Paylynn Sormrude