Payshora Harris
Wichita,KS
Summary
Results-driven coordinating professional with expertise in managing operations and streamlining processes. Strong focus on team collaboration, delivering results, and adapting to changing needs. Skilled in project management, resource allocation, and conflict resolution. Reliable and efficient, with keen ability to balance multiple priorities.
Overview
2
2
years of professional experience
Work History
Front Desk Clinic Specialist
Coastal Health
- Greeted and assisted patients, ensuring a positive first impression and efficient check-in process.
- Managed appointment scheduling, optimizing provider availability and patient flow.
- Handled patient inquiries via phone and in-person, providing accurate information with professionalism.
- Coordinated communication between departments to enhance service delivery and patient experience.
- EMR / CITRIX
Insurance Specialist
Humana- Conduent
- Processed insurance claims efficiently, ensuring compliance with company policies and regulations.
- Analyzed customer inquiries to provide accurate information regarding policy details and coverage options.
- Coordinated with healthcare providers to verify patient eligibility and benefits for services rendered.
- Maintained detailed records of client interactions, enhancing follow-up procedures and service delivery.
Survey technicians
NORC
01.2019 - 06.2021
- Executed field surveys to gather critical data for diverse research projects.
- Employed GPS and mapping software to enhance data collection and analysis accuracy.
- Facilitated preparation of survey instruments and materials for data collection sessions.
- Analyzed and processed survey data for diverse research projects while ensuring compliance with quality assurance standards.
- Spearheaded collaboration with team members to design efficient survey methodologies aligned with project requirements.
Education
Associate of Applied Science -
Butler community college
Skills
- Utilized medical terminology to ensure accurate documentation and patient care processes
- Facilitated positive patient experiences by addressing concerns and ensuring comfort during visits
- Streamlined patient information workflows through effective EMR utilization to support healthcare operations
- Oversaw project timelines and resource allocation to optimize team performance Developed organizational strategies to streamline operations and improve efficiency Led initiatives to enhance multitasking capabilities across departments
- Maintains composure and effectiveness while managing tight deadlines and challenging situations
Timeline
Survey technicians
NORC
01.2019 - 06.2021
Front Desk Clinic Specialist
Coastal Health
Insurance Specialist
Humana- Conduent
Associate of Applied Science -
Butler community college