Results-oriented Department Manager skilled in sales management, team building, and customer engagement. Drives operational efficiency and enhances team performance while achieving sales and profit objectives. Experienced in staff training and committed to fostering continuous improvement.
Overview
13
13
years of professional experience
Work History
Department Manager
Walmart
Miles City, Montana
04.2023 - Current
Managed daily operations to drive store performance and enhance customer satisfaction.
Coached and trained new staff, clarifying department policies and procedures to ensure compliance and effectiveness.
Maintained department focus on sales and profit objectives by reducing waste and identifying revenue generation opportunities.
Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
Resolved customer complaints and issues promptly and professionally.
Detailer
Enterprise Rent-A-Car
Coeur d'Alene, Idaho
06.2020 - 09.2022
Inspected vehicles for cleanliness and damage before customer pickup.
Ensured fleet readiness through consistent detailing and cleaning processes.
Followed company safety protocols while handling chemicals and equipment.
Oversaw inventory of detailing supplies to guarantee availability and streamline operations.
Cleaned cars both externally and internally by hand or with use of automated equipment.
Used steam cleaning equipment to remove dirt from engine and engine compartment.
Executed engine detailing to remove grime and improve appearance.
Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
Adopted eco-friendly cleaning solutions and methods to reduce environmental impact.
Paraprofessional
Highland Park Elementary School
Miles City, Montana
10.2018 - 03.2022
Assisted students with special needs in daily activities and learning tasks.
Implemented behavior management strategies to promote a positive classroom environment.
Monitored student progress and reported observations to teachers and parents.
Communicated regularly with parents regarding student performance and needs.
Provided guidance to students in the classroom setting.
Created and maintained positive relationships with students, parents, and colleagues.
Implemented students' individualized IEPs according to teacher and administrator instructions.
Ensured that all safety regulations were followed in the classroom environment.
Department Manager
Walmart
Miles City, Montana
05.2014 - 12.2017
Managed daily operations to enhance store performance and improve customer satisfaction.
Oversaw inventory management and restocking processes for optimal product availability.
Implemented merchandising strategies to enhance product visibility and drive sales.
Analyzed sales data to identify trends and adjust inventory accordingly.
Oversaw inventory management and restocking processes for optimal product availability.
Analyzed sales data to identify trends and adjust inventory accordingly.
Supervised, trained, and developed team members, enhancing their performance and professional growth.
Dietary
Holy Rosary Healthcare
Miles City, Montana
06.2013 - 02.2014
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked with cross-functional teams to achieve goals.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.