Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Strategic Planning
Versatile Division Manager bringing a extensive career. Dynamic leader and analytical problem-solver with a keen understanding of needs. Remarkable strength of vision with extensive experience in performance and productivity improvements.
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
Unicorn Service Solutions
Houston, TX
03.2020 - Current
Maintained detailed records of customer interactions, transactions and comments for future reference.
Conducted regular follow-up calls with customers after resolving their issues.
Provided exceptional customer service to ensure customer satisfaction.
Division Manager
Unicorn Service Solutions
Houston, Texas
03.2016 - Current
Oversaw %50 of the company's progress towards achieving goals regularly, adjusting strategies as necessary
Arranged new business opportunities and pursued potential clients or partnerships
Accomplished daily operations of division, ensuring efficiency and effectiveness in all areas
Increased revenue by %30 with profitable pricing structures and strategic discount plans while managing 110 projects.
Professional Musician
Self Employed
Houston, Texas
01.2012 - Current
Wrote lyrics for songs and created instrumental music
Performed on-stage for live audiences in intimate venues and large arenas
Studied sheet music, lyrics, and musical scores to learn new pieces quickly
Collaborated with other musicians to create unique arrangements and harmonies
Adapted playing style to suit different genres, such as jazz, classical, or pop music.
Assistant Manager
Phobia Haunted House
Houston, Texas
10.2019 - 11.2023
Adjusted to multiple demands and shifting priorities in fast-paced work environment
Supported senior managers with day-to-day operational requirements
Resolved customer complaints or issues in timely manner
Supervised team of employees, providing guidance and support for their professional development.
Makeup Artist
Self Employed
Houston, Texas
10.2019 - 11.2023
Coordinated client consultations to discuss inspiration and demonstrate potential looks for event makeup
Created theatrical looks and face charts to accommodate music, television and event performances.
Education
High School - Music Theory -
Heritage Home School Academy
Fort Scott, KS
Skills
Strategic Planning
Problem Solving
Staff Training and Development
Project Management
Emotional Intelligence
Organizational Skills
Attention to Detail
Project management abilities
Data Entry
Consultative Sales
Languages
Native, English
Conversational, Spanish
Conversational, French
Intermediate, ASL
Timeline
Customer Service Representative
Unicorn Service Solutions
03.2020 - Current
Assistant Manager
Phobia Haunted House
10.2019 - 11.2023
Makeup Artist
Self Employed
10.2019 - 11.2023
Division Manager
Unicorn Service Solutions
03.2016 - Current
Professional Musician
Self Employed
01.2012 - Current
High School - Music Theory -
Heritage Home School Academy
Similar Profiles
Divyansh SinghDivyansh Singh
Sales Executive at Black Unicorn Digital SolutionsSales Executive at Black Unicorn Digital Solutions