Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Game Stop Assistant Manager
Fort Meade Exchange
2023.05 - Current
Improved customer satisfaction by addressing and resolving complaints promptly.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
Increased sales through effective merchandising strategies and targeted promotions.
Starbucks Barissta
Fort Meade Exchange
2019.04 - Current
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
McDaniel College
Westminster, MD
High School Diploma -
Meade High School
Meade, KS
06.2020
Skills
Task Delegation
Employee Scheduling
Employee Performance Evaluations
Operations Management
Orientation and Training
Staff Development
Timeline
Game Stop Assistant Manager
Fort Meade Exchange
2023.05 - Current
Starbucks Barissta
Fort Meade Exchange
2019.04 - Current
McDaniel College
High School Diploma -
Meade High School
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