Payton Baker
Charlotte,NC
Summary
Sociable Server offering 5 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
5
5
years of professional experience
Work History
Server, Host, Back of House
First Watch Daytime Cafe
Charlotte, NC
02.2019 - 01.2023
- Assisted in training new servers.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Took orders from customers accurately and promptly.
- Checked food before serving it to customers.
- Accurately recorded orders on a cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, and restocking supplies.
- Helped in the kitchen to prepare and make food when needed.
Front of House Staff Member
Chick-fil-A
Charlotte, NC
02.2018 - 01.2019
- Greeted customers and answered questions about menu items.
- Processed customer payments accurately and efficiently.
- Assisted with food preparation tasks as needed.
- Checked order accuracy before delivering to customers inside or in the drive-through.
- Tracked inventory of supplies and communicated needs to the management team.
- Collaborated with kitchen staff to ensure orders were prepared quickly and accurately.
Education
Psychology
Central Piedmont Community College
Charlotte, NC05-2025
High School Diploma -
Liberty University Online Academy
Lynchburg, VA06-2021
Skills
- Guest Engagement
- Safe Food Handling
- Supply Restocking
- Point of Sale (POS) system operations
- Order Accuracy
Timeline
Server, Host, Back of House
First Watch Daytime Cafe
02.2019 - 01.2023
Front of House Staff Member
Chick-fil-A
02.2018 - 01.2019
Psychology
Central Piedmont Community College
High School Diploma -
Liberty University Online Academy
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