Payton Bellin
Kewaunee,WI
Summary
Friendly server with strong understanding of hospitality and food and beverage industries. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Responsible server with 9 years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Overview
7
7
years of professional experience
Work History
Waitress
Village Kitchen
Casco , Wisconsin
08.2018 - Current
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Performed basic math calculations when computing bills for customers' meals.
- Participated in team meetings to discuss new menu items or changes in policy.
Sale Associate
Buckle Inc
Green Bay , Wisconsin
06.2021 - 07.2024
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated with others to discuss new opportunities.
Cashier
Jojo's Diner
Lena , Wisconsin
01.2017 - 03.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
Waitress
Rose's Family Restaurant
Luxemburg , Wisconsin
01.2017 - 08.2018
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Replenished beverages when necessary.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Education
Bachelor of Science - Psychology
University of Wisconsin - Green Bay
Green Bay, WI05-2025
BBA - Organizational Leadership
University of Wisconsin - Green Bay
Green Bay, WI05-2025
Bachelor of Arts - Women, Gender And Sexuality
University of Wisconsin - Green Bay
Green Bay, WI05-2025
High School Diploma -
Luxemburg-Casco High School
Luxemburg, WI05-2020
Skills
- Customer Service
- Handling Complaints
- Effective customer upselling
- Performance Improvement
- Team Collaboration
- Quality Control
- POS operation
- Cash Handling
- Complex Problem-Solving
- Guest Relations
- Positive and professional
- Cleaning and sanitizing
- POS Systems
Timeline
Sale Associate
Buckle Inc
06.2021 - 07.2024
Waitress
Village Kitchen
08.2018 - Current
Cashier
Jojo's Diner
01.2017 - 03.2019
Waitress
Rose's Family Restaurant
01.2017 - 08.2018
Bachelor of Science - Psychology
University of Wisconsin - Green Bay
BBA - Organizational Leadership
University of Wisconsin - Green Bay
Bachelor of Arts - Women, Gender And Sexuality
University of Wisconsin - Green Bay
High School Diploma -
Luxemburg-Casco High School
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