Interpersonal communication skills with both customers and associates. Very adaptable and eager to take on projects. Mitigates stress well and can problem solve. Engaging and personable, has strong interest to learn about products to drive sales.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Pet Supplies Plus
03.2020 - Current
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Received certification of operating forklifts and unloaded shipments using forklifts.
Seasonal Assistant Swim Coach
Grosse Pointe Neff Park
05.2014 - 08.2017
Adapted teaching strategies to match developmental age and abilities of students.
Maintained open communications with parents and guardians to keep everyone informed about schedules, administrative requirements and class updates.
Taught daily swim instruction to students varying in ages and skill levels.