Summary
Overview
Work History
Education
Skills
Timeline
Generic

Payton Dickerson

Seattle

Summary

Dynamic professional , excelling in staff management and customer service. Leveraged complex problem-solving skills to enhance team productivity and resolve conflicts effectively. Committed to training and mentoring, ensuring operational excellence and high customer satisfaction through efficient workflows and timely responses.

Offering strong problem-solving abilities and hands-on approach to equipment maintenance, eager to learn and develop in fast-paced environment. Brings understanding of basic mechanical systems, coupled with skills in tool usage and basic repairs. Ready to use and develop troubleshooting and repair skills in [Desired Position] role.

Overview

3
3
years of professional experience

Work History

Supervisor

UPS
04.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Maintenance Technician

Avenue 5 Residential
12.2021 - 04.2023
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.

Education

Associate of Arts - Business

Highline College
Seattle, WA
08-2021

Associate of Arts - Business

Butler Cc
El Dorado, KS
08-2019

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Decision-making
  • Complex Problem-solving

Timeline

Supervisor

UPS
04.2024 - Current

Maintenance Technician

Avenue 5 Residential
12.2021 - 04.2023

Associate of Arts - Business

Highline College

Associate of Arts - Business

Butler Cc
Payton Dickerson