Payton Donovan
Cohoes,NY
Summary
Friendly and upbeat door greeter offering positive attitude and significant background in environments. Knowledgeable about operations, customer relations and security procedures. Highly observant and detail-oriented in tracking and assisting guests.
Overview
3
3
years of professional experience
Work History
Greeter
HOFFMAN Car Wash
Latham, New York
05.2022 - Current
- Manage customer membership accounts.
- Help customers with any issues they have regarding their accounts or at the car wash.
- Drive cars onto the car wash track.
- Vacuum vehicle interiors.
- Complete closing jobs such as cleaning hallways, bathrooms, and basement as well as taking out garbages.
Go Kart Attendant
All4Fun
Latham, New York
05.2023 - 09.2024
- Responded promptly to emergency situations such as mechanical breakdowns or accidents; administered first aid when necessary.
- Greeted customers, provided information about go-kart operations, and assisted with the purchase of tickets.
- Observed the go-kart track to ensure all customers are safe and that go-karts are being used properly.
Education
Associate of Business Administration - Sports Analytics
Hudson Valley Community College
Troy, NY05-2026
High School Diploma -
Shaker High School
Latham, New York06-2024
Skills
- Customer service
- Team collaboration
- Problem solving
- Communication skills
- Attention to detail
- Patience and composure
- Professional appearance
- Memory retention
- Bag inspection
- Store management support
- Building rapport
- Team player mentality
- Front end management
- Effective problem solving
- Strong work ethic
- Language proficiency
- Social perceptiveness
- Strong interpersonal skills
- Assertiveness
- Data entry proficiency
- Welcoming demeanor
- Guest relations
- Inventory management
- POS inventory system operation
- Staff training
- Multitasking
- Self motivation
- Effective communication
- Teamwork and collaboration
Timeline
Go Kart Attendant
All4Fun
05.2023 - 09.2024
Greeter
HOFFMAN Car Wash
05.2022 - Current
Associate of Business Administration - Sports Analytics
Hudson Valley Community College
High School Diploma -
Shaker High School