Payton Fry

• Informed restaurant manager of lost customer property to aid in returning mistakenly discarded items.
• Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
• Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
• Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
• Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
• Provided respectful and courteous bussing services while operating within active dining rooms.
• Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
• Emptied on-site trash receptacles into dumpsters and large waste receptacles.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Improved customer satisfaction rates by answering customers' questions and resolving issues.
• Trained new staff in bussing and cleaning procedures.
• Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
• Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
• Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
• Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
• Resolved and escalated customer issues quickly to uphold strong customer relations standards.

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• Worked well in diverse team settings by partnering with others to complete tasks.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered product and service questions, suggesting other offerings to attract potential customers.
• Recommended products to customers, thoroughly explaining details.