Payton Grande
Tacoma,,WA
Summary
Dedicated Tier 1 SOC Analyst with the PISCES project. Responsibilities include monitoring network traffic through Kibana and escalating security events. Other relevant experience includes troubleshooting hardware and software and maintaining security posture through security patching. Large projects include software deployments such as Windows Autopilot and Cloud technology global deployment such as Windows 365 Cloud PC.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tier 1 SOC Analyst
Public Infrastructure Security Cyber Edu. System
Auburn, WA
09.2023 - Current
- Served as operational SOC Analyst for local governments in Washington State as part of cybersecurity defense instruction at Green River College.
- Evaluated network traffic using signature-based analytics.
- Created and managed tickets and notified local government customers when events were confirmed as security incidents.
Desktop Support Engineer Intern
PACCAR ITD
Renton, WA
06.2023 - 11.2023
- Project Manager for migration of 600+ users from AWS Workspaces to Windows 365 Cloud PC.
- Assistant project manager of Windows Autopilot roll-out.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Installed and performed repairs to hardware, software or peripheral equipment.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Maintained records of desktop support transactions, problems and remedial actions or installation activities.
Small Business Owner
Grande Adventure Vans
Olympia, WA
08.2021 - Current
- Set pricing structure of vans according to market analytics and emerging trends.
- Photographed products for rent and posted pictures online to increase visibility and showcase current product availability.
- Managed daily operations, client relations and IT.
- Oversaw company social media and marketing efforts to expand brand awareness and attract new customers.
- Designed detailed business plans to outline finances, goals and operations of company.
- Established business vision to achieve sales, profit and revenue goals.
Student Helpdesk Support
Green River College
Auburn, WA
03.2023 - 09.2023
- Supported customers with password resets and account customization.
- Resolved Level 1 technical issues with software, hardware and peripherals.
- Opened service tickets for clients, documenting user information and description of problem.
- Handled remediation and user education for compromised email accounts.
Field Artillery Officer
U.S. Army Active Duty
JBLM, WA
10.2018 - 07.2022
- Supervised training of field unit soldiers.
- Checked functionality of combat vehicles and equipment.
- Supervised, directed and motivated subordinate soldiers during day-to-day duties and special projects.
- Supervised and assisted in operations, maintenance and repair of weapon control equipment and systems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education
Bachelor of Science - Information Technology—Networking + Cybersecurity
Green River Community College
Auburn, WA06-2024
Bachelor of Science - Health Sciences
University of Rhode Island
Kingston, RI05.2020
Skills
- SIEM
- Network Traffic Analysis/Security
- Elastic Stack (ELK)
- Wireshark
- Threat Analysis and Detection
- Technical Documentation
- Access Management
- Linux
- Compromised Account Remediation
- Desktop Support
- Microsoft System Center Configuration Manager
- NIST/CMMC Frameworks
- Cherwell Service Management
- AWS
- Windows 365 Cloud PC
- Windows Autopilot
- Microsoft Azure
Languages
Spanish
Limited
German
Elementary
Certification
- CompTIA Sec+
- CompTIA A+
- CompTIA Cloud+
- AZ-104: Microsoft Azure Administrator
- LPI Linux Essentials Certification
- Cisco CCST: Networking
- Cisco CCST: Cybersecurity
- Secret Clearance
- Associate of ISC2 (CISSP) expected February 2023
Timeline
Tier 1 SOC Analyst
Public Infrastructure Security Cyber Edu. System
09.2023 - Current
Desktop Support Engineer Intern
PACCAR ITD
06.2023 - 11.2023
Student Helpdesk Support
Green River College
03.2023 - 09.2023
Small Business Owner
Grande Adventure Vans
08.2021 - Current
Field Artillery Officer
U.S. Army Active Duty
10.2018 - 07.2022
Bachelor of Science - Information Technology—Networking + Cybersecurity
Green River Community College
Bachelor of Science - Health Sciences
University of Rhode Island
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