Payton Grooms
Lakeland
Summary
Dynamic team leader with a proven track record at Angelina's Deli, enhancing customer satisfaction through effective problem-solving and attention to detail. Skilled in team motivation and safety, I successfully aligned departmental goals and maintained high service standards, ensuring operational excellence and a clean, welcoming environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Leader
Angelina's Deli
10.2024 - Current
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Opened and closed the restaurant daily, handling key responsibilities such as securing premises, managing cash drawers, and preparing workstations.
- Supported daily restaurant operations by maintaining critical electronic systems.
Crew Member
ABC Pizza
04.2024 - 10.2024
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Opened and closed designated areas of the restaurant, ensuring cleanliness, equipment readiness, and compliance with daily operational procedures.
- Worked closely with managers to maintain high service quality and resolve day-to-day operational issues promptly.
Education
Agriscience
Lake Gibson High School
Lakeland05-2025
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Safety
- Overseeing daily activities
Certification
- Typing- Earned as part of a computer science course; demonstrated proficiency in keyboarding accuracy and speed.
Timeline
Team Leader
Angelina's Deli
10.2024 - Current
Crew Member
ABC Pizza
04.2024 - 10.2024
Agriscience
Lake Gibson High School
Similar Profiles
Claire WolanskiClaire Wolanski
Kitchen Staff Member at Angelina's PizzaKitchen Staff Member at Angelina's Pizza
Aliya NigroAliya Nigro
Wait Staff Member at Angelina's TrattoriaWait Staff Member at Angelina's Trattoria
SAMANTHA MULLIGANSAMANTHA MULLIGAN
Server at Angelina'sServer at Angelina's
ShiAnn GriffinShiAnn Griffin
Assistant Sales Manager at Who Gives A Case LLCAssistant Sales Manager at Who Gives A Case LLC
Mason CoxMason Cox
Technician at Crossroads ChevyTechnician at Crossroads Chevy