PAYTON HARPER
Boise,ID
Summary
High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.
Overview
9
9
years of professional experience
Work History
Bartender
Revolution Concert House & Event Center
Boise, ID
06.2022 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed to keep a steady pace, while also obtaining accuracy with a 'volume bar'
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Bartender
TopGolf
Meridian, ID
10.2022 - Current
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Bartender
Boise Ranch Golf Course
Boise, ID
02.2022 - 01.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Office Administrative Assistant
Big Al's
Meridian, ID
11.2018 - 11.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Server
Big Al's
Meridian, ID
05.2016 - 11.2019
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Operated POS terminals to input orders, split bills and calculate totals.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Education
Communication, Journalism, Sports
Boise State University
Boise, IDHigh School Diploma - undefined
Mountain View High School
Meridian, ID05.2017
Skills
- Sales
- Point of Sale Systems
- Clear and effective communication
Timeline
Bartender
TopGolf
10.2022 - Current
Bartender
Revolution Concert House & Event Center
06.2022 - Current
Bartender
Boise Ranch Golf Course
02.2022 - 01.2023
Office Administrative Assistant
Big Al's
11.2018 - 11.2018
Server
Big Al's
05.2016 - 11.2019
High School Diploma - undefined
Mountain View High School
Communication, Journalism, Sports
Boise State University