Payton Hayes
Harrisonburg,VA
Summary
Safety-oriented facilitator of healthy and measured daily fitness operations. Action-based team member with strength in fulfillment of daily tasks with creativity and versatility. Positive health role model with lifestyle and habits representative of motivated and loyal patrons. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Fitness Assistant
James Madison University Recreation
08.2022 - 05.2023
- Conducted inspections of equipment with safety protocol and equipment longevity in mind.
- Kept fitness areas, machines and spaces clean and orderly for customers.
- Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.
- Submitted work orders and ordered supplies when needed to furnish floor with proper equipment.
Waitress
Vinny's Pizza And Pasta
08.2018 - 08.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Master of Science - Health Administration
Liberty University
Lynchburg, VA12.2025
Bachelor of Science - Health Sciences
James Madison University
Harrisonburg, VA12.2023
Skills
- Group Classes
- Cost Savings
- Disability Adaptation
- Filing Systems
- Customer Satisfaction
- Training and Development Skills
- Health and Wellness Education
- Communications Strategies
- Life-Long Learner
Timeline
Fitness Assistant
James Madison University Recreation
08.2022 - 05.2023
Waitress
Vinny's Pizza And Pasta
08.2018 - 08.2022
Master of Science - Health Administration
Liberty University
Bachelor of Science - Health Sciences
James Madison University
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