Payton Holbert
Fort Worth,TX
Summary
Reliable team member with a few years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at quickly and accurately ringing up sales.
Dedicated server with 3 years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.
Overview
1
1
year of professional experience
Work History
Cashier/Server
Olive Garden
Fort Worth, TX
08.2019 - 01.2021
- Assisted with purchases, locating items and signing up for rewards programs.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Resolved issues with cash registers, card scanners and printers.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register, collected payments and provided accurate change.
- Properly verified customer identification for alcohol or tobacco purchases.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Education
Associate of Arts -
Tarrant County College District
Fort Worth, TX06.2024
Skills
- Cash register operation
- Payment processing
- POS systems
- Issue resolution
- Customer order recording
- Cash management
- Customer assistance
- Coin counting
- ID verification
- Customer greeting
- Cash counting machine operations
- Safe food handling
- Table Bussing
- Service prioritization
- Seating assignment preparation
- Food safety understanding
- Table setting arrangements
- Check payment processing
- Dining customer service
- Product recommendations
Timeline
Cashier/Server
Olive Garden
08.2019 - 01.2021
Associate of Arts -
Tarrant County College District