PAYTON JOHNSON
Blaine,MN
Summary
Operations Supervisor with expertise in managing daily warehouse operations to optimize package handling and delivery. Enhanced workforce productivity through strategic staff scheduling and comprehensive safety training. Productive Package Handler with a strong focus on accurate documentation and efficient shipping coordination, proficient in utilizing hand-held scanners for high-volume package tracking and preparation.
Operations Supervisor skilled in enhancing warehouse efficiency through strategic staff scheduling and comprehensive safety training. Focused on maximizing workforce productivity and fostering a culture of safety and operational excellence. Proven track record in optimizing package handling processes and providing effective training for new employees.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
FedEx
Roseville, MN
07.2024 - Current
- Supervised daily operations on Preload and Outbound, enhancing package handling and delivery efficiency.
- Supervised daily operations to ensure efficient package handling and delivery.
- Coordinated staff schedules, maximizing workforce productivity and coverage.
- Trained new employees on safety protocols and operational procedures.
- Evaluated employee performance to provide constructive feedback and support development.
- Recruited, interviewed and selected employees to fill vacant roles.
- Collaborated with management to create strategies promoting operational excellence.
Package Handler Trainer
FedEx Ground
Roseville, USA
09.2020 - 07.2024
- Trained new package handlers on safety protocols and operational procedures.
- Monitored trainee performance during training sessions to pinpoint areas for improvement and additional instruction.
- Delivered hands-on instruction to package handlers on proper handling techniques for diverse package sizes, shapes, weights, and fragility.
- Trained new employees regarding warehouse procedures and standards.
- Mentored team members in proper lifting techniques and ergonomic practices.
- Implemented best practices for package sorting and loading techniques.
- Identified skill gaps among existing staff members through observation and assessment activities.
- Assessed existing staff to identify skill gaps through observation and targeted assessment activities.
Cashier and Cook Trainer
Raising Cane's Restaurants
Coon Rapids, Minnesota
05.2017 - 09.2020
- Delegated work to staff
- Setting priorities and goals
- Trained, managed and motivated employees to promote professional skill development
- Developed strategies for improving the speed and efficiency of checkout lines during peak hours. Performed other duties as assigned by upper management.
- Maintained clean and organized checkout area for optimal customer experience.
- Handled cash, credit, and debit transactions while ensuring security protocols.
- Collaborated with team members to streamline service during peak hours.
- Greeted customers and answered any questions they had about the store's products and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Andover High School
Andover, MNSkills
- Operations management
- Safety Protocols
- Safety Compliance
- Product Organization
- Productivity management
- Crew Management
- Delegation
- Time Management
- Problem Solving
- Team Building
Timeline
Operations Supervisor
FedEx
07.2024 - Current
Package Handler Trainer
FedEx Ground
09.2020 - 07.2024
Cashier and Cook Trainer
Raising Cane's Restaurants
05.2017 - 09.2020
High School Diploma -
Andover High School