Payton Lae
La Pine,OR
Summary
Ability to adapt to any work environment quickly and efficiently with a positive attitude, determination in personnel development as well as team collaboration. Knowledgeable with general food safety standards while thoughtfully anticipating customer needs. Proven history of excellent customer service, hard work ethic and a quick learner.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Cinco De Mayo
05.2019 - 09.2023
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Inspected dishes and utensils for cleanliness.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and complete transactions successfully.
- Always keeping moving/busy during down time.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Housekeeper
Cascara Vacation Rentals
01.2024 - 04.2024
- Verified cleanliness and organization of storage areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Disinfected and mopped bathrooms to keep houses sanitary and clean.
- Vacuumed rugs and carpeted areas in each room.
- Deep cleans including baseboards, bedding, bathroom tile, game closets etc;
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain a clean experience.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Pizza Maker
Tinos Woodfire Pizza
05.2021 - 02.2023
- Monitored and maintained clean working areas and cooking surfaces.
- Trained new workers on business policies, pizza making, dough preparation, open/close cleaning procedures.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated handheld blender to prep sauce etc;
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
- Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Operated fryers and ovens to cook food items.
- Trained and assisted new kitchen staff members.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
Education
High School Diploma -
Lapine Senior High School
La Pine, OR06.2023
Skills
- Cleaning techniques
- Customer-Oriented
- Mopping and sweeping
- Teamwork
- Health and safety compliance
- Housekeeping
- Menu Memorization
- Order Taking
- Food safety understanding
- Detail Oriented
- Cash Handling
- Payment Processing
- Organization
- Table Setting
- Customer Satisfaction
- Safe Food Handling
- POS System Operation
- Portion Control
- Heavy Lifting
- Food presentation
- Dependable and Responsible
- Flexible Schedule
- Customer service experience
- Food Running
Certification
OLCC Certificate (Expires 10/15/2028)
Food Handler Certification (Expires 7/30/27)
Timeline
Housekeeper
Cascara Vacation Rentals
01.2024 - 04.2024
Pizza Maker
Tinos Woodfire Pizza
05.2021 - 02.2023
Server
Cinco De Mayo
05.2019 - 09.2023
High School Diploma -
Lapine Senior High School
OLCC Certificate (Expires 10/15/2028)
Food Handler Certification (Expires 7/30/27)
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