Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jeronimo Martinez

Costumer Service
Jacksonville

Summary

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

3
3
years of professional experience

Work History

Server Assistant

Cinco De Mayo Mexican Restaurant
Jacksonville
03.2025 - Current
  • Provided excellent customer service to ensure a pleasant dining experience for all patrons.
  • Delivered exceptional customer service through friendly interactions with guests.
  • Maintained cleanliness of dining area by wiping down tables after each seating.
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Responded promptly to requests from servers or other staff members.

Server

Salsas Cocina Mexicana
Jacksonville
03.2024 - 10.2024
  • Provided excellent customer service by anticipating needs of guests, responding quickly to requests, addressing complaints tactfully, and thanking customers for their patronage.
  • Replenished beverages throughout meal service as needed.
  • Communicated effectively with kitchen staff concerning order status updates or special requests from customers.
  • Assisted with seating arrangements and answered any questions regarding menu items or specials of the day.
  • Removed dirty dishes from tables in a prompt and efficient manner.
  • Checked with customers to ensure they were satisfied with their meals and addressed any concerns immediately.
  • Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
  • Delivered food orders to tables promptly while ensuring accuracy of order.
  • Greeted customers and provided menus to guests.

Host

Que Pasa Mex Restaurant
Jacksonville
11.2022 - 02.2024
  • Greeted guests upon arrival and provided them with menus.
  • Assisted servers in seating guests by escorting them to their tables.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Checked identification for guests who appeared under age 21.
  • Provided customers with accurate wait times and monitored waiting list.
  • Managed incoming calls during busy shifts.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Took reservations over phone and in person.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.

Education

Academy

Englewood High School
Jacksonville, FL

Skills

  • Customer service
  • Order accuracy
  • Point of sale systems
  • Conflict resolution
  • Teamwork
  • Menu knowledge
  • Attention to detail
  • Cleanliness standards
  • Positive and friendly attitude
  • Dining customer service
  • Adaptability and flexibility
  • Verbal and written communication
  • Order taking

Languages

English
Professional
Spanish
Professional

Timeline

Server Assistant

Cinco De Mayo Mexican Restaurant
03.2025 - Current

Server

Salsas Cocina Mexicana
03.2024 - 10.2024

Host

Que Pasa Mex Restaurant
11.2022 - 02.2024

Academy

Englewood High School

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