Payton Larson
Sparta,MI
Summary
Detail-oriented and proactive individual with experience in various customer-facing roles. Recognized for strong attention to detail, and problem-solving abilities. Prepared to apply skills to create safe and engaging environments, drive team success, and enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Barista
Biggby
Sparta
01.2023 - 07.2023
- Supported highest standards of conduct and service to support company reputation.
- Collaborated with team members to ensure smooth operations during peak hours.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
In-Home Nanny
Sara Iacoboni
Sparta
08.2023 - 02.2024
- Provided a safe environment in the home by adhering to safety standards while caring for the children.
- Transported children to school, appointments, extracurricular activities, and outings.
- Negotiated conflicts among children, teaching problem-solving and communication skills.
- Provided guidance and discipline in line with parental values and expectations.
- Ensured safety at all times by monitoring the environment for potential hazards or risks.
Delivery Courier
Auto Value
Mason, Michigan
03.2024 - 08.2024
- Delivered packages promptly and accurately to designated locations.
- Ensured timely delivery of packages to customers in accordance with company standards.
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
- Followed all safety regulations while operating a motor vehicle on public roads.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
Waitress
Lucky's Steakhouse
Okemos, Michigan
11.2024 - 01.2025
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Provided attentive service to customers in a fast-paced dining environment.
- Handled customer inquiries and resolved minor complaints efficiently.
Donor Services Technician
Goodwill Industries
Rockford, Michigan
03.2025 - Current
- Process donor materials for recycling and resale according to organizational guidelines.
- Collaborate with team members to improve workflow and efficiency in operations.
- Processed payments and invoices related to merchandise transactions.
- Collaborated with team members to ensure smooth operation during peak hours.
Education
Bachelor of Science - Aviation Management
Western Michigan Univerity
Kalamazoo, Michigan06-2025
Skills
- Team Collaboration
- Logical reasoning
- Innovative thinking
- Conflict resolution
- Critical thinking
- Adherence to standards
Extracuricular activities
- Earned NCAA Division II lacrosse scholarship; transferred after freshman year to pursue academic and career goals at a university without athletic program participation. Joined Club Team and maintained part-time employment while attending school full-time.
Timeline
Donor Services Technician
Goodwill Industries
03.2025 - Current
Waitress
Lucky's Steakhouse
11.2024 - 01.2025
Delivery Courier
Auto Value
03.2024 - 08.2024
In-Home Nanny
Sara Iacoboni
08.2023 - 02.2024
Barista
Biggby
01.2023 - 07.2023
Bachelor of Science - Aviation Management
Western Michigan Univerity