Summary
Overview
Work History
Education
Skills
Timeline
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Payton Moore

Oakdale,CA

Summary

Dynamic and highly experienced hostess with a proven track record of delivering exceptional customer service. Recognized for reliability and punctuality, consistently prepared to contribute positively to the team environment. Expertise in maintaining accurate attendance records and promptly addressing safety concerns, ensuring a secure dining experience for all guests. Committed to fostering customer satisfaction and loyalty through attentive service, with strong skills in order management, payment processing, and upselling, along with a keen awareness of menu offerings and dietary requirements.

Overview

2
2
years of professional experience

Work History

Server

Deli Delicious
04.2025 - 05.2025
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Hostess

Waffle House
06.2023 - 06.2024
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Education

High School Diploma -

Gatesville High School/Home Schooling
12-2024

Skills

  • Service prioritization
  • Strong work ethic
  • Task prioritization
  • Guest engagement
  • Exceptional customer service
  • Safe food handling
  • Cleanliness standards
  • Order accuracy
  • Cash handling
  • Menu memorization
  • Customer service

Timeline

Server

Deli Delicious
04.2025 - 05.2025

Hostess

Waffle House
06.2023 - 06.2024

High School Diploma -

Gatesville High School/Home Schooling