Payton M Wefel
Duluth,MN
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
7
7
years of professional experience
Work History
IT Technical Support Intern
St. Louis County
05.2022 - 08.2022
- Installed, configured and maintained computer systems and network connections.
- Provided training for end-users on new software applications, promoting increased productivity through efficient use of technology tools.
- Documented support interactions for future reference.
- Increased team efficiency by assisting in the implementation of new technology systems and processes.
Retail Sales Associate
Camping World
09.2020 - 10.2023
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Provided constructive feedback during team meetings, fostering collaboration among colleagues towards shared objectives in-store performance improvements.
Youth Sports Referee
Lincoln High School
01.2017 - Current
- Managed game situations effectively, ensuring timely resolution of disputes and conflicts.
- Assisted in the organization of youth sports events, contributing to their overall success.
Education
Bachelor of Science - Computer And Information Sciences
The College of Saint Scholastica
Duluth, MN05.2024
Skills
- Decision-making skills
- Critical Thinking
- Staff Leadership
- Teamwork and Cooperation
Timeline
IT Technical Support Intern
St. Louis County
05.2022 - 08.2022
Retail Sales Associate
Camping World
09.2020 - 10.2023
Youth Sports Referee
Lincoln High School
01.2017 - Current
Bachelor of Science - Computer And Information Sciences
The College of Saint Scholastica
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