Payton Nichols
Blue Springs,MO
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Sales Associate
HOTWORX 24, Infrared Fitness Studio
06.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored customers for signs of security concerns and escalated issues to management.
Wahlburgers Employee
Hy-Vee Market Grille
11.2022 - 04.2023
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained and clean cooking areas along with dining room.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions.
- Cooked burgers, appetizers, and sides.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
Highschool - Business
Blue Springs Highschool
Blue Springs, MO05.2025
Skills
- Promotional Support
- Business Development
- Inventory Control
- Sales Development
- Client Account Management
- Product Sales
- Upselling
- Product Recommendations
- Customer Service
- Verbal and Written Communication
- Sales and Marketing
- Friendly and Outgoing
- Cash Handling
- Cleaning Techniques
Timeline
Sales Associate
HOTWORX 24, Infrared Fitness Studio
06.2023 - Current
Wahlburgers Employee
Hy-Vee Market Grille
11.2022 - 04.2023
Highschool - Business
Blue Springs Highschool
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