Payton Okada
Honolulu,HI
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
RWZ Attendant
Student Recreational Wellness Center
2023.11 - Current
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Assisted patrons in understanding the benefits and features of various amenities at the facility.
Fitness Attendant
Student Recreational Wellness Center
2023.01 - Current
- Improved overall client experience with attentive customer service and prompt assistance.
- Enhanced gym safety by conducting regular equipment inspections and maintenance tasks.
- Promoted a positive workout environment, enforcing facility rules and addressing concerns promptly.
- Optimized facility cleanliness, performing routine sanitation tasks to maintain a hygienic workout environment for all users.
- Rented out equipment to patrons and ensured proper documentation and record-keeping.
- Maintained a tally of patrons to monitor facility usage and ensure smooth operations.
Concert Employee
Dream Weekend Entertainment
2019.12 - 2023.06
- Enhanced concert-goer experience by efficiently managing ticket sales and customer inquiries.
- Streamlined event setup processes for faster turnaround times between performances.
- Coordinated with artists and management teams to ensure smooth backstage operations during concerts.
- Managed merchandise sales, boosting revenue for both the venue and performing artists.
- Reviewed tickets to ensure validity and directed patrons to their designated facility locations.
Education
Bachelor of Science - Kinesiology
University of Nevada - Las Vegas
Las Vegas, NV12.2024
High School Diploma -
Governor Wallace Rider Farrington High School
Honolulu, HI05.2020
Skills
- Safety awareness
- Ticketing
- Incident Reporting
- Supply Restocking
- Initiative and Self-Motivation
- Safety understanding
- Guest Relations
- Reliability and punctuality
- Patience and understanding
- Adaptability
- Attention to Detail
- Effective Communication
References
- Cindy Engle: Program Coordinator for Fitness, (702) 774-7126, cindy.engle@unlv.edu
- Elizabeth Melendrez: Building Manager, (714) 317-9236
- Theresa Schubert: Dream Weekend Entertainment Promoter, (808) 829-6617
Certification
CPR Certified
Stop the Bleed Certified
Timeline
RWZ Attendant
Student Recreational Wellness Center
2023.11 - Current
Fitness Attendant
Student Recreational Wellness Center
2023.01 - Current
Concert Employee
Dream Weekend Entertainment
2019.12 - 2023.06
Bachelor of Science - Kinesiology
University of Nevada - Las Vegas
High School Diploma -
Governor Wallace Rider Farrington High School
CPR Certified
Stop the Bleed Certified
Similar Profiles
Calista TijmesCalista Tijmes
Aquatic Worker at Student Recreational CenterAquatic Worker at Student Recreational Center
Carlie BreeseCarlie Breese
Faculty Assistant at Auburn Recreational and Wellness CenterFaculty Assistant at Auburn Recreational and Wellness Center
Jennifer SutkowskiJennifer Sutkowski
Participant Associate at IU Student Recreational Sports CenterParticipant Associate at IU Student Recreational Sports Center