Payton Shannon
Dayton
Summary
Dedicated Route Manager with expertise in customer service and team collaboration, ensuring high satisfaction and retention rates through tailored lawn care plans and efficient service delivery.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Route Manager
Buckeye Ecocare
07.2020 - Current
- Operated and maintained lawn care equipment to ensure optimal performance and reliability.
- Assessed client properties to develop tailored lawn care plans addressing specific needs.
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Safely applied fertilizers, herbicides, and pesticides according to company guidelines and industry standards to ensure environmental compliance.
- Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
- Provided accurate estimates for potential clients based on their lawn care needs and preferences, contributing to a higher conversion rate.
Assistant Coach
Tecumseh High School
2023 - Current
- Assisted in developing and implementing practice plans for player skill enhancement.
- Mentored players on sportsmanship, teamwork, and personal development principles.
- Collaborated with coaching staff to evaluate player performance during practices and games.
- Assessed players' skills by closely monitoring players during practice and competitions.
- Served as a positive role model through consistent professionalism and adherence to ethical coaching standards.
- Mentored athletes on maintaining academic eligibility, promoting their success both on the field and in the classroom.
Education
High School Diploma -
Tecumseh High School
New Carlisle, OH05-2020
No Degree - Electrical Trade
Springfield-Clark Career Technology Center
Springfield05-2020
Skills
- Customer consultation
- Route coordination
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Interpersonal skills
- Goal setting
- Driver's license
- Residential landscaping
- Lawn aeration
- Safety awareness
- Electrical experience
- OSHA standards
Certification
- Forklift Training
- OSHA Certification
Timeline
Route Manager
Buckeye Ecocare
07.2020 - Current
Assistant Coach
Tecumseh High School
2023 - Current
High School Diploma -
Tecumseh High School
No Degree - Electrical Trade
Springfield-Clark Career Technology Center