Payton Smith
Verona,WI
Summary
Dedicated and hardworking college student pursuing a degree in Personal Finance, with strong skills in communication, customer service, problem-solving, and time management. Experienced as a maintenance technician, demonstrating the ability to adapt, manage responsibilities, and deliver results in fast-paced environments. Eager to leverage academic knowledge and practical skills to support clients in achieving financial stability and success.
Overview
2
2
years of professional experience
Work History
Maintenance Technician
Bruner Realty & Management
11.2022 - 09.2024
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Developed and implemented strategies to improve maintenance processes.
- Executed tasks within time and budget constraints.
- Positively engaged with customers and maintained professional appearance as company representative.
Guest Service Representative
Kwik Trip Inc.
04.2022 - 11.2022
- Created a welcoming and comfortable environment for guests.
- Handled customer complaints to satisfy and retain guests.
- Utilized a variety of organizational and communication skills to drive guest satisfaction.
Education
Bachelor of Arts - Personal Finance
University of Wisconsin, Madison
Madison, WI05-2026
Associate of Arts - Finance
Madison Area Technical College
Madison, WI05-2024
High School Diploma -
Edgewood High School
Madison, WI05-2020
Skills
- Customer Service
- Communication
- Active Listening Skills
- Problem-solving
- Time-Management
- Preventive Maintenance
- Facility management
Timeline
Maintenance Technician
Bruner Realty & Management
11.2022 - 09.2024
Guest Service Representative
Kwik Trip Inc.
04.2022 - 11.2022
Bachelor of Arts - Personal Finance
University of Wisconsin, Madison
Associate of Arts - Finance
Madison Area Technical College
High School Diploma -
Edgewood High School
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